About this role
Salary: £65,000 - 70,000 per year
Requirements: At least 5 years experience working with Salesforce across administration, configuration, support, and delivery functions.Strong hands-on expertise with Salesforce Service Cloud.Salesforce Administrator (ADM201) certification.Demonstrable experience analysing business requirements and converting them into practical Salesforce-based solutions.Strong knowledge of Salesforce automation tools, security architecture, permissions, roles, and sharing models.Experience supporting production Salesforce environments, including release preparation, troubleshooting, and incident management.Knowledge of data management principles, including migrations, imports, data quality, SOQL, and Data Loader.Ability to produce actionable reporting and dashboards for operational and leadership stakeholders.Excellent communication skills with the ability to engage effectively with both technical and business audiences.Strong organisational skills, attention to detail, and the ability to manage multiple priorities with minimal supervision.Exposure to Sales Cloud, Experience Cloud, and Marketing Cloud.Additional Salesforce certifications, such as Advanced Administrator, Service Cloud Consultant, or Platform App Builder.Working knowledge of Apex, Visualforce, or other Salesforce development tools.Experience operating within regulated or compliance-driven environments.Strong Excel capabilities and familiarity with basic web technologies such as HTML and CSS Responsibilities: Drive the ongoing enhancement and optimisation of the Salesforce platform, ensuring solutions remain scalable and aligned to business objectives.Oversee day-to-day platform administration, including user management, permissions, configuration changes, and support activities.Partner with stakeholders to understand business challenges and translate requirements into effective Salesforce solutions.Deliver platform improvements and smaller-scale projects through the full lifecycle, from discovery and design through to testing and go-live.Develop and maintain automation, reporting, dashboards, and integrations that improve efficiency and user experience.Take ownership of more complex support issues, ensuring timely resolution and effective communication throughout.Contribute to backlog management, helping prioritise demand based on business value, effort, and dependencies.Produce and maintain clear documentation covering processes, configurations, and governance standards.Collaborate with internal teams and third-party suppliers to support ongoing platform development and integration activities. Technologies: ApexCloudExcelIncident ManagementSupportMarketingProduct ManagerSalesforceSecurityVisualforceWebDevOpsNetwork More:
We are recruiting for a Salesforce Manager to join our Technical Operations team in London, working on a hybrid basis with 3 days per week on-site. This is an excellent opportunity for an experienced Salesforce professional to play a pivotal role in the ongoing evolution of a well-established Salesforce platform, balancing operational support with strategic enhancements and project delivery. You will work closely with our Salesforce Product Manager as part of a small but highly impactful team, helping to shape platform capability while ensuring users receive a high-quality, reliable service. We offer a collaborative environment where ownership, initiative, and the ability to work autonomously are highly valued, and the salary for this role is £65,000 to £70,000.
last updated 32 week of 2026