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Strategic Account Manager for a Transmission System Operator (f/m/d) @ Hitachi Energy

NLOnsiteFull-time
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About this role

The opportunity

Location: Rotterdam, Netherlands Reporting Line: Reporting directly to the Sales Manager Benelux

In this role, you will be the dedicated strategic owner for a major Transmission System Operator (TSO) account, driving long-term relationship depth and profitable growth at the core of the energy transition. You will position our cutting-edge solutions to solve critical grid bottlenecks, while seamlessly connecting this key account to the broader energy ecosystem-including renewable integration, BESS, data centers, industrial clusters, and the EPC contractors executing major infrastructure projects.

As the primary contact for this vital TSO account, you will orchestrate a unified, high-value approach across our organization. Partnering closely with the Sales Manager Benelux and cross-functional engineering and commercial teams, you will actively shape the account strategy to deliver sustainable grid modernization and business growth.

This position offers a dynamic and international environment at the heart of the energy transition, where your impact on customer success and business development will be highly visible.

How you'll make an impact

Own and develop strategic customer relationshipsAct as the primary interface for key accounts, building long-term partnerships, understanding customer strategies, and positioning our offerings to support their business objectives.Drive account growth and commercial performanceDevelop and implement structured account plans, identify new business opportunities, and ensure consistent growth in order intake, profitability, and customer satisfaction.Deliver a coordinated and value-driven sales approachOrchestrate internal stakeholders across business units, engineering, service, and tendering teams to provide integrated and competitive solutions aligned with customer needs.Manage complex sales cycles and opportunitiesLead commercial discussions, proposals, and negotiations, ensuring alignment with customer expectations while meeting business targets on volume, margin, and risk.Leverage market insights and strengthen positioningMonitor customer developments, market trends, competitor activity, and regulatory changes to identify opportunities and anticipate customer needs.Ensure disciplined execution and customer excellenceDrive effective use of CRM tools, pipeline management, and forecasting. Ensure high-quality delivery, customer satisfaction, and continuous improvement of the overall customer experience. Your background

University degree in Engineering, Business, or a related fieldMinimum 7 years of experience in Key Account Management, Sales, or Business Development within an industrial, technical, or project-driven environmentProven experience managing complex customer relationships and sales cycles, ideally in sectors such as Energy, Renewables, T&D, Industry, EPC, Pharma, Data CentersStrong ability to develop strategic account plans and deliver measurable business growthExperience working in a matrix and international organization, coordinating multiple stakeholdersSolid commercial acumen, including negotiation, value-based selling, and contract managementCustomer-oriented mindset with strong communication, influencing, and relationship-building skillsStructured, proactive, and results-driven approachFluency in Dutch and English; French is an assetWillingness to travel across Belgium and the Netherlands More about us

The opportunity to play a key leadership role in the energy transition, contributing to solutions that support a more sustainable, flexible and secure energy systemThe space to shape regional strategy and have a direct impact on business growthA broad and visible scope across multiple strategic market segmentsA collaborative international environment with room for initiative, ownership, and developmentThe chance to lead a strong local team and contribute to long-term customer value creationA competitive total reward package including an attractive annual bonus opportunity aligned with business performance, at least 32 days of holiday, and a wide range of attractive extra-legal benefitsModern and flexible working arrangements, supported by a contemporary homeworking policy, allowing employees to balance on-site collaboration with effective remote work At Hitachi Energy, we are committed to creating a workplace where people feel valued, empowered and supported. We are a purpose-driven environment where sustainability, wellbeing and business performance are closely connected.

We value people who combine commercial drive with collaboration, customer focus, and integrity. If you are motivated by building markets, developing people, and creating sustainable growth in a complex and evolving business environment, we would be pleased to hear from you. Apply now and join us in shaping the future of our Benelux business!

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Skills

Account Management

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