About this role
Work Flexibility: Onsite
Location: Johannesburg
As a Senior Warehouse Coordinator Inbound, you will support Stryker’s distribution operations by ensuring inbound warehouse activities are executed efficiently, accurately, and in compliance with quality and regulatory standards. You will play a key role in receiving, storing, and managing products while driving operational excellence and ensuring customers receive their orders on time and in full.
What You Will Do
• Support the Department Manager in achieving divisional KPIs and operational objectives.
• Coordinate operative workloads to ensure all daily activities and end-of-shift procedures are completed.
• Act as a process expert by troubleshooting operational issues to ensure uninterrupted service delivery.
• Take ownership of warehouse processes, ensuring competency and adherence to standards across all operatives.
• Oversee production, non-production, and return-based activities, including receiving, put-away, inventory handling, and shipment preparation.
• Ensure completion of trade compliance documentation for shipments between South Africa, Northern Ireland, and the EU, maintaining CHIEF reporting requirements.
• Own warehouse quality measures, investigating and recording damaged goods, missing items, or incorrectly located stock.
• Lead compliance, inventory, and quality-related activities to meet business and regulatory requirements, including Human Tissue handling where applicable.
• Escalate discrepancies or operational challenges to the Department Manager when necessary.
• Identify continuous improvement opportunities to increase efficiency and reduce operational costs.
• Build strong working relationships with internal and external stakeholders at local and regional levels.
• Promote a safe working environment and champion quality standards to ensure 100% accuracy in all activities.
• Drive engagement aligned with Stryker’s culture and operational values.
• Support additional operational needs in line with business requirements.
What You Will Need
Required:
• Matric
• NQF6 (Diploma or Degree)
• Professional working proficiency in English
• 5–7 years of experience in warehousing or similar operational environments
• Strong working knowledge of warehouse processes and ERP/WMS systems (e.g., JDE or similar)
• Demonstrated proficiency in Microsoft Excel (including VLOOKUP, XLOOKUP, and advanced formulas)
• Ability to apply sound judgment and make decisions in a fast-paced environment
• Strong organizational, problem-solving, and process improvement skills
• Commitment to safety, quality, and compliance standards
Preferred:
• Tertiary education (College or University)
• Experience supporting regulatory-controlled environments such as medical devices or healthcare logistics
Travel Percentage: None