About this role
As a Food & Beverage Attendant, you will play an important role in creating memorable guest experiences by providing excellent service across all food and beverage outlets, including restaurants, bars, in-room dining, and events. You will work collaboratively with the team to maintain high service standards and exceed guest expectations.
• Take and deliver food and beverage orders promptly and accurately • Provide service as a barista, bartender, or in other service roles when required • Maintain a strong understanding of menus, specials, and promotions • Ensure service areas are clean, organised, and well-prepared at all times • Handle customer payments and ensure accurate settlement of accounts • Respond to guest queries in a friendly, professional, and helpful manner • Work closely with team members to deliver a seamless and high-quality guest experience
Required:
• Strong customer service skills • Good communication and interpersonal skills • Ability to work efficiently in a fast-paced environment • Positive attitude and team-oriented approach • Attention to detail and commitment to quality service • Well-groomed and professional presentation Preferred:
• Previous experience in food and beverage or hospitality • Barista or bar experience • Knowledge of food safety and service standards