About this role
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As a Food & Beverage Attendant at Waldorf Astoria Maldives Ithaafushi, you will be responsible for delivering warm, attentive, and personalized service to ensure an exceptional dining experience for every guest. The role requires serving food and beverages efficiently, accurately, and professionally while maintaining the highest standards of luxury hospitality. You will be expected to have comprehensive knowledge of menu offerings, ingredients, preparation methods, and beverage selections, enabling you to confidently answer guest questions and provide appropriate recommendations. The Food & Beverage Attendant will anticipate guest needs, respond promptly to requests, maintain outlet cleanliness and presentation, and work closely with colleagues to ensure seamless service and consistently exceed guest expectations.
Specifically, as a Food & Beverage Attendant for Waldorf Astoria Maldives you will perform the following tasks to the highest standards:
• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation
At Waldorf Astoria Maldives Ithaafushi, our core values define what it takes to succeed here and guide the qualities we look for in every team member: A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact. A Food & Beverage Attendant serving Waldorf Astoria Maldives is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Candidate must have a good command of spoken and written English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations