About this role
Job summary
Please note interviews for this role will held on Tuesday 1st September 2026.
The team leads and delivers a wide range of workforce programmes across Essex, supporting recruitment, retention, education, training and career development for those working in primary care. Working closely with GP practices, Primary Care Networks, education providers and system partners, the team helps ensure a skilled, sustainable workforce is in place to meet the healthcare needs of our local communities.
As a key member of the team, you will provide project and administrative support across a portfolio of workforce initiatives. You will coordinate meetings and events, maintain project plans and action logs, prepare reports and presentations, analyse workforce information and support the delivery of programmes that help attract, develop and retain the primary care workforce.
This is an exciting opportunity to contribute to workforce transformation across Essex and support the development of innovative workforce solutions that will help shape the future of primary care. If you are passionate about improving services through collaboration, innovation and workforce development, we would love to hear from you
Main duties of the job
As a key member of the team, you will provide project and administrative support across a portfolio of workforce initiatives. You will coordinate meetings and events, maintain project plans and action logs, prepare reports and presentations, analyse workforce information and support the delivery of programmes that help attract, develop and retain the primary care workforce.
We are looking for someone with excellent organisational and communication skills, experience of providing project or administrative support, and the ability to build effective relationships with a wide range of stakeholders. You will be confident using Microsoft Office applications, managing competing priorities and working both independently and as part of a team
Please note, this is a 12 month contract. The position will be offered as a secondment if coming from an NHS organisation or the position will be offered as a fixed term contract if coming from outside organisation.
About us
NHS Essex ICB is a statutory organisation responsible for the planning and funding of NHS services for around 1.9 million people across Essex. Our role as an ICB is to bring health and care services together, improve the health and wellbeing of our population and ensure equitable access to services and outcome for everyone. The organisations headquarters is Seax House, Chelmsford, and we operate a hybrid working model (2 office-based days) that includes working across Essex and from home. Essex ICB currently has offices in Brentwood, Harlow and Colchester, in addition to the Chelmsford HQ.
We are committed to creating an inclusive workplace that values diversity. We know that different experiences, ideas and perspectives help create a stronger and more innovative organisation that delivers better outcomes for patients. We welcome applications from all backgrounds, including people of all ages, disabilities, sex, gender identity or expression, race or ethnicity, religion or belief, sexual orientation or personal circumstances. Our policies ensure all applicants are treated fairly and consistently throughout the recruitment process, including consideration of reasonable adjustments for disabled applicants.
Please note that the organisation does not hold a sponsorship licence.
Job description Job responsibilities
ROLE PURPOSE / SUMMARY
The proposed Essex Integrated Care Board (ICB) will be a new organisation formed through the consolidation of three ICB areas in response to the NHSs ambition to deliver a more streamlined, strategic and cost-effective model of health commissioning. The ICB will oversee the commissioning of care for the approximately 2 million people who live in Essex. Operating within a reduced running cost envelope and aligned to the new requirements of ICBs in England, the proposed Essex ICB will focus on improving population health outcomes, health equity and smarter resource allocation.
Funded by Health Education England (HEE) and NHSE/I the Primary Care Training Hub is responsible for bringing together education and training resources from NHS organisations and community providers, as well as local authorities. Training Hubs are the go to place for any information about primary care workforce, education and development and are vital to supporting the transformation of primary care, through developing the current and new workforce required to deliver world class patient care across the system.
Training Hubs are responsible for implementing a wide range of recruitment and retention initiatives including; Career development and support for all staff in primary care from new to practice to mid and late career ; Approval of Training Practices and Educators; Support PCNs with the breadth of workforce planning and embedding new roles through the Additional Roles Reimbursement Scheme (ARRS); Procurement and development of education and training for the primary care staff. The Primary Care Workforce Project Officer plays a pivotal role as part of the Training Hub management team. A key focus of the role is supporting PCNs and their provider partners to undertake effective workforce planning to inform regional and national workforce plans. By designing, developing and managing a wide range of programmes the role supports Primary Care to recruit, develop and retain their workforce.
As the ICB transitions to become a leaner, more focused strategic commissioning organisation the post holder will be expected to support the directorate in delivering on the three fundamental shifts set out in the NHS 10-year plan:
From Treatment to Prevention:Embedding preventative, personalised and population based approaches to commissioning.
From Hospital to Community: Championing care model redesign that supports community and neighbourhood health.
From Analogue to Digital:Enabling clinically driven transformation through digital innovation, data analytics and evidence based improvement.
KEY DUTIES AND RESPONSIBILITIES
To deliver on the job description set out above, the job holder will be expected to deliver on the requirements set out below:
Policy and service development
Provide administrative support to the Training Hub, including agenda planning, minutes, action logs and provide support to deliver actions.Design and develop reports and presentations and deliver these to wide audiences across the ICS.Manage the planning and delivery of initiatives including developing project plans, delivering on milestones, and reporting to NHSEI and HEE as requiredBuild and maintain relationships with senior internal and external stakeholders, ensuring effective and timely communication of projects, programmes and initiativesSupport implementation of policy and / or service developments related to primary care workforceSupport team to ensure compliance with relevant ICB policiesCompletes surveys or evaluations to support policy implementation
Strategy and analysis
Understanding of complex data relating to primary care workforce.Helps present insights and reports, drawing on complex data, that can be used to inform decision making and deliveryUse of data and insight to contribute to reporting, including performance management, financial and quality reporting against agreed contractual or project deliverables
Planning and organisation
Support development and delivery of project plans relating to primary care workforce, helping develop effective arrangements to support governance, risk management, escalations and reportingSupport coordination of meetings and events to support delivery of project plansCapturing effective minutes, actions and decisions from meetings and eventsManage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projectsEnsure accurate reporting and records managementSupport delivery and monitoring of business plan for primary care workforce
Communications and Partnerships
Work collaboratively, modelling inclusive, respectful and compassionate behavioursSupports development of high quality written and verbal briefingsBuild strong, trust-based relationships across the ICB as neededSupports effective engagement with patients and the public as requiredWork effectively in multi-disciplinary teams to help deliver agreed projects / manage directorateEffective management of complex, sensitive and challenging information
Financial and resource management
Supports delivery of budget for primary care workforce including effective budget reporting as requiredSupports procurement of relevant services
Team management and capability building
Supporting directorate oversight of workforce reporting, including reporting on key HR metricsSupports wider understanding of projects across the ICB and systemAble to influence in order to deliver effectively through othersSupport the effective transition of relevant functions to new portfolios within or beyond the ICB to support the new NHS operating model, in line with the requirements of the Model ICB BlueprintWork collaboratively with system partners to facilitate transitional arrangementsMaintain a focus on quality, safety and affordability during transitionSupporting effective Information Asset Management for the team
Other
Use initiative and work independently as needed to deliver on requirements of the rolePrimarily desk-based work that requires use of visual display units, focused concentration and frequent participation in on-line or in person meetingsAble to use software required to develop report, including ability to deliver high quality documents through Microsoft suite (word, power point, excel)
Flexibility and evolving responsibilities
As the ICB continues to evolve, portfolios may be subject to change to reflect the needs of the organisation, the health and care system and national policy direction. This may include adjustments to areas of responsibility or realignment of reporting structures.
KEY RELATIONSHIPS
The post holder will need to build constructive relationships with partners from across the health and care system. Key relationships will be with:
ICB Business Support TeamSIRO, DPO and Information Governance teamsLocal Authority partnersHigher Education InstitutesPrimary Care PartnersNHS ProvidersNHSEI regional partnersVCFSE sector, local health entrepreneurs, campaigns groups and social media influencers and local employers
Person Specification
People & Culture Essential
Demonstrates a commitment to inclusion, equality and collaborative working. Commitment to continuous improvement and organisational learning. Ability to work effectively as part of a team whilst taking personal responsibility for own workload
Experience Essential
Experience in a senior administrative, project support or programme support role. Experience managing complex and confidential information. Experience supporting the delivery of projects, change programmes or service improvement initiatives. Experience organising meetings, preparing agendas and producing accurate minutes.
Governance & Assurance Essential
Experience supporting projects that require partnership working and collective decision-making. Understanding of governance processes and decision-making structures. Experience maintaining accurate records, actions and reporting arrangements
Personal Attributes and Values Essential
Personal commitment to the values of the NHS 10-year Plan, the NHS People Plan, the Nolan Principles, to championing equality, diversity and inclusion within the ICB and the wider health system Excellent written and verbal communication skills. Self-motivated with the ability to prioritise competing demands. Demonstrates professionalism, integrity and emotional intelligence
Strategy & Analysis Essential
Experience using project management tools and techniques. Ability to analyse information and present findings clearly to support decision-making. Understanding of the importance of evaluation, audit and continuous improvement.
Partnerships & Communities Essential
Experience working collaboratively across teams and organisations. Ability to build and maintain effective stakeholder relationships. Ability to influence others and provide constructive challenge where appropriate
Qualifications Essential
Educated to Degree level (relevant focus) or equivalent managerial experience Or Diploma plus evidence of additional training/experience to support the requirements of the role Evidence of sustained commitment to continuing professional development
Employer details Employer name NHS Essex Integrated Care Board
Address Seax House
Victoria Road South
Chelmsford
Essex
CM1 1QH
United Kingdom
Employer's website https://www.essex.icb.nhs.uk (Opens in a new tab)