About this role
The server is responsible for providing friendly, excellent, world-class service to guests in a high volume, fast-paced banquet dining facility.
• Provides a great experience for every guest every time through courteous interactions.
• Server is responsible for the complete knowledge and service of food and drinks.
• Server must be able to anticipate needs and situations before they happen.
• Must have a keen sense of timing and be capable of speeding up or slowing down as necessary.
• Server is responsible for cleaning, stocking areas, refilling condiments and ensuring the banquet storage room is organized.
• Server’s attitude towards the guests should be friendly, cheerful and accommodating always
• Assist with the transporting of banquet equipment including but not limited to banquet tables and chairs.
• Other duties as assigned
• High school diploma or GED preferred
• 1-3 years of previous food service or banquet experience preferred.
• Good customer and communication skills.
• Must be able to read, write, speak and understand English.
• Must have the ability to get along with co-workers in a team environment
• Must be able to work in a fast-paced environment
• Must be able to respond to visual and aural cues.
• Must be able to tolerate areas containing secondary smoke.
• Must be 19 years or older.
• Must present a well-groomed appearance.
• Must have a sense of urgency and react to changing business demands.
• Must be able to work in a kitchen setting
• Must be able to maneuver to all areas of assigned banquet area throughout entire shift.
• Must be able to lift and carry up to 50 pounds
• Must be able to push or pull 300 lbs. on a cart or dolly.
• Must be able to maneuver from banquet area to kitchen area and back to banquet area bringing customers their food and beverage orders during entire shift.
• Must be able to lift trays with food above shoulder level.
• Must be able to tolerate high temperatures located in the kitchen area.
• Must be able to tolerate areas containing secondary smoke.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to respond to visual and aural cues.
• Must be able to maneuver in a confined area while handling full trays including but not limited to large oval trays containing food.
• Must be able to handle trays full of dishes, clear tables, manipulate tray-jacks and seat guests when necessary.
• Must be able to carry a beverage tray containing up to 12 drinks.