About this role
Required Education & Experience: Post graduate degree in Textile Science/ Chemical Engineering 3-5 years’ experience in similar industry Job Role includes: Supervise Inspection and testing of incoming, in-process and outgoing goods and ensure accuracy of data entered in SAP QM Identify and implement viable actions to improve processes for improved quality, productivity and cost effectiveness Perform Yearly Customer Feedback Survey; provide customers with technical support and ensure compliance Resolve all customer/internal/vendor complaints and ensure correct and timely logging in SAP QM Manage and coordinate ISO 9001 Documentation and internal /external audits with all the functions Ensure Oeko-Tex® certification is renewed timely As designated Chemical Officer, ensure Control of Restricted Substances as per Coats’ RS List in coordination with Procurement and Global Team Waste Reduction, including Conversion Factor control, Rounding profile review and reconciliation analysis Ensure all tasks are performed as per Health and Safety guidelines and maintain good 5S Housekeeping conditions