About this role
Job Description:
The Manager, Shopper & Solutions Insights, Club & Grocery leads shopper insights and analytics for club, grocery, and mass channels, with a focus on shopper card data and
omnichannel behavior. Supports development of insights and solutions that drive performance across traditional retail environments. This role acts as the subject matter expert for shopper card and loyalty data across grocery, club, and mass channels,
delivering robust analytics to support shopper insights and business decision-making. Partnering closely with Sr. Managers, account teams, and category teams, this role ensures insights are aligned to retailer realities and business priorities. The role requires strong hands-on analytics combined with the ability to connect data to broader business questions and shopper behavior trends. Success is defined by delivering actionable insights, supporting execution of recommendations, and contributing to a consistent, omnichannel understanding of shoppers across traditional retail environments.
What are we looking for?
Minimum qualifications:
5-8+ years in analytics, shopper and consumer insights in CPG2+ years of experience with NIQ, Data Impact, Similarweb, Profitero, or NumeratorStrong hands-on experience with shopper card, loyalty, or retail sales dataProven ability to conduct end-to-end analysis and translate findings into actionable insightsExperience combining primary research with behavioral dataExperience working cross-functionally with category, sales, or marketing team Preferred qualifications:
Experience in CPG and grocery, club, or mass retail environmentsFamiliarity with merchandising, shelving, or in-store execution insightsFamiliarity with modern analytics tools and AI-enabled workflows What will be your key responsibilities?
Conduct hands-on analysis of shopper behavior across grocery, club, and mass retail channelsSupport development and execution of shopper learning plans, integrating analytics and primary researchBuild a comprehensive understanding of shopper behavior across channels, linking data to business performance and primary researchSupport shelving and in-store research, translating insights into recommended merchandising and assortment solutionsServe as primary expert on shopper card and loyalty data analytics, driving capability adoption and application across the organizationPartner closely with retailer and category teams to align work to key customer needs and strategiesCollaborate with Category Insight teams to generate broader insights across departments to incorporate broader insights into solution developmentHelp translate insights into recommendations and support execution through brand and retail partnersTrack progress and impact of recommendations and contribute to activation efforts What can you expect from Mars?
Work with diverse and talented Associates, all guided by the Five Principles.Join a purpose driven company, where we're striving to build the world we want tomorrow, today.A strong focus on learning and development support from day one, including access to our in-house Mars University.An industry competitive salary and benefits package, including company bonus.