About this role
Job summary
Exciting Career Opportunity: Join Our New Security Team!
We're thrilled to announce new openings for Security Operatives to join our newly established Security Team at the University Hospitals Dorset Trust. In this role, you'll be an integral part of a dedicated team providing essential 24-hour security services across all three of our hospital sites:
Royal Bournemouth Hospital Poole Hospital Christchurch (Macmillan Unit) Interview Date: 25th August 2026
Main duties of the job
Your Role:
Collaborative Security: Work closely with Trust teams to prevent and reduce criminal activity. Respond effectively to acts of violence and aggression as needed. Comprehensive Patrols: Conduct thorough and efficient 24/7 patrols of both internal and external areas of our hospital sites. Supportive Presence: Offer assistance and advice to patients, visitors, and staff, ensuring their safety and enhancing their experience. Enhanced Patient Care: Contribute to excellent patient care by maintaining a secure and supportive environment. What We Offer:
Full-Time Position: This role requires flexibility to work on a rotating schedule, including weekends and Bank Holidays, with shifts covering 24 hours a day. Flexibility to cover for colleagues during leave or sickness is essential. Professional Development: Engage in ongoing training to stay updated with evolving legislation and best practices. Diverse Interaction: Use your strong communication and customer care skills to interact with a wide range of people from various backgrounds.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not bereimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, DEN, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process
Job description Job responsibilities
Key Responsibilities:
Regular Patrols: Perform routine patrols of Trust grounds, buildings, and car parks, acting as a visible deterrent to criminal activity and anti-social behaviour. Reports: writing and preparing statements. Emergency Response: Apply PMVA de-escalation techniques when necessary, including physical restraint as a last resort. CCTV Monitoring: Oversee CCTV operations, ensuring adherence to the Code of Practice and Procedures Manual. Incident Assistance: Support incident investigations as directed by the Trust Security Lead. Effective Communication: Utilise two-way radios, the bleep system, telephones, and intercoms for efficient communication. Additional Duties: Assist with other departmental tasks, such as patient and deceased transfers, in support of the Portering function.
Person Specification
Qualifications Essential
A good general standard of education with basic literacy and numeracy skills
Desirable
GCSE English and Maths Grade 4 or equivalent Ability to meet SIA licence requirements
Experience Essential
Experience in a security role Experience of working within a customer service environment.
Desirable
Knowledge of working with CCTV systems and related legislation.
Knowledge Essential
Working without direct supervision.
Other requirements specific to the role Desirable
Current Full Driving Licence
Technical Skills Competencies Essential
Ability to work as part of a team. Ability to work alone for prolonged periods. Ability to work under pressure.
Desirable
Security - access control, IT Customer Care Ability to use a computer for basic tasks using standard windows operating system.
Personal Attributes Essential
Reliable/trustworthy Enthusiastic/motivated Professional attitude/presentable appearance Courteous Flexibility Confidentiality
Desirable
Exposure to sensitive situations Exposure to distressing situation
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Dorset NHS Foundation Trust
Address University Hospitals Dorset - RBH
Castle Lane West
Dorset
BH77DW
United Kingdom
Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)