About this role
Job summary
Role Purpose
As a Medical and Health Responder you will be a part of the Event Medical and Health Services team, attending a wide variety of community events and perform an essential role in safeguarding the health of the public. We cover events locally and across the UK - we provide travel and accommodation for this as necessary As a responder you will have the opportunity to develop your clinical first aid skills at regular training sessions, as well as providing lifesaving skills to the community. Being a part of a large team will help you connect with other likeminded people
Main duties of the job
You must haveTick boxes are based on what we know about you. You'll confirm before applying.
Willingness to complete the XL Team training programme (unpaid).Full UK manual driving licence held for 12 months or more.Good communication skills and ability to follow instructions.Willingness to undertake ongoing training, CPD and mandatory e-learningHave a valid FREC 3 qualification (or equivalent from the 2025 specification) or equivalent PHEM D qualification
About us
XL Team Comprehensive Medical, Health & Safety Solutions Across the U.K.
XL Team, proudly rooted in the North East U.K., delivers a wide range of health, safety, and medical services nationwide. Our expertise includes event medical services with highly trained medics, paramedics, and ambulance support for events of all sizes. We also provide dedicated TV and film medical support, ensuring on-set safety for productions across the U.K.
Our event welfare services offer vital attendee support, including quiet spaces, emotional care, and essential supplies to improve event experiences. In the workplace, our occupational health services help businesses promote employee well-being through tailored health surveillance and risk management solutions.
We are a trusted provider of accredited training courses, including first aid, mental health first aid, and workplace safety, helping individuals and teams stay prepared for emergencies. Additionally, through XL Health, we lead community wellness initiatives and offer life-saving innovations to improve public safety.
With a commitment to professionalism, care, and excellence, XL Team combines local expertise with national reach, offering bespoke services that enhance safety and well-being in any setting. Visit www.xlteam.co.uk to learn more.
Job description Job responsibilities
Key Responsibilities
Clinical Apply all knowledge and skills acquired in training to deliver care within the defined clinical scope of practice. Provide solo first-response when required and operate confidently as part of a wider multi-disciplinary team Deliver Basic Life Support (BLS), including safe use of AEDs and Emergency Oxygen Assess patients to determine the nature and severity of illness or injury and escalate instantly when required Administer initial treatment for minor injuries and support senior clinicians with more serious cases Staff on-site medical centres, roaming foot patrols, and response locations as directed Complete all Patient Report Forms (PRFs) and associated documentation accurately, legibly, and promptlyOperational Respond to emergency and non-emergency requests calmly, efficiently and professionally Handle radio communications with accuracy and confidentiality, following all information security protocols Maintain readiness by cleaning, organising and restocking kits and equipment after each use Support the wider event operation as needed, including liaison with event staff, security, volunteers and spectators Cooperate effectively with Ambulance Services, other emergency services, and partner agenciesProfessional Conduct yourself courteously, helpfully and professionally at all times Uphold patient dignity, privacy and confidentiality in accordance with legal and organisational requirements Adhere to infection prevention and control measures and contribute to a safe clinical environment Maintain awareness of current standards of care, equipment use, and operational procedures Actively participate in all mandatory e-learning, CPD, simulations, and ongoing training Ensure all certifications and training records remain valid and up-to-date Work flexibly shift times vary depending on event requirements, including evenings, weekends and long durations on foot
Person Specification
Requirements Essential
Willingness to complete the XL Team training programme (unpaid). Full UK manual driving licence held for 12 months or more. Good communication skills and ability to follow instructions. Willingness to undertake ongoing training, CPD and mandatory e-learning Have a valid FREC 3 qualification (or equivalent from the 2025 specification) or equivalent PHEM D qualification
Desirable
Experience working at events, sports, festivals, or similar environments
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name XL Team LTD
Address XL Team HQ
Gateshead
Tyne and Wear
NE110RQ
United Kingdom
Employer's website https://www.xlteam.co.uk/ (Opens in a new tab)