About this role
About Userlane <span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Userlane is a software adoption platform that shows enterprises whether their software and AI investments are actually working. Our team works with some of the biggest names in regulated industries, helping them get real value from technology and giving their employees the right support inside software applications they use every day. Based in Munich, growing internationally.<br><br></span><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Userlane combines Application Intelligence and Contextual Assistance for regulated industries. Application Intelligence shows where software creates cost and friction across the estate. Contextual Assistance helps people get work done in the moment, without training burden. We work with healthcare organizations across the US and Europe, helping clinical and operational teams work confidently in complex systems like EHRs and other core clinical and business applications.</span> Your mission <p style="line-height:1.2;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">This role leads Userlane’s go-to-market for US healthcare and life sciences. Most of our pipeline in this market comes through partners rather than direct outreach, so the role is responsible for building and managing relationships with EHR implementation firms, healthcare IT consultancies, and other technology partners. It covers both smaller, transactional co-sell deals and large, multi-stakeholder strategic accounts.</span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">The person in this role sells directly and carries a revenue target. They own Userlane’s named healthcare and life sciences accounts in the US, from first contact through signed contract. As deals close, they document what works so it can be repeated across the wider US market. There is potential to lead a small team within 12 to 18 months depending on how the role develops, but the immediate need is for someone who can sell and build the partner relationships directly.</span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:6pt;"><span style="font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">We are looking for partner co-sell experience and healthcare domain knowledge, rather than general enterprise sales experience alone.</span></p><h1 style="line-height:1.2;margin-top:18pt;margin-bottom:6pt;"><span style="font-size:18px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Responsibilities</span></h1><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Named US healthcare and life sciences accounts, from first contact to signed contract.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Partner relationships with EHR implementation firms, healthcare IT consultancies, and technology partners, covering both transactional and large strategic deals.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Business cases developed with health system and pharma leadership, covering clinician time saved, training burden reduced, tickets deflected, and go-live risk reduced.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Documentation of what works as deals close, so it can be applied consistently across the US market.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Pipeline development and revenue targets.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Attendance at healthcare IT and life sciences industry events and conferences.</span></p></li></ul> Your profile <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Partner or channel co-sell experience in US healthcare, including both transactional and large, multi-stakeholder deals.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Knowledge of the EHR landscape, integrated delivery network (IDN) structures, and basic HIPAA and HITRUST requirements, with credibility with both clinical and IT buyers.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience selling recurring-revenue software or licenses priced on business value and outcomes, rather than billed by effort or day rate.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience carrying a sales quota at a small or lean company without a large marketing or sales development team.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Ability to generate demand in a market with low brand awareness, and experience working with a European headquarters across time zones.</span></p></li></ul><h1 style="line-height:1.2;margin-top:18pt;margin-bottom:6pt;"><span style="font-size:18px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:700;font-style:normal;text-decoration:none;">Nice to have</span></h1><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Life sciences credibility: familiarity with GxP, validation, and pharma quality buyers.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Existing relationships within the Veeva ecosystem or with large strategic healthcare accounts.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Existing relationships with EHR implementation firms and healthcare IT consultancies.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A credible path to building and leading a small team within 18 months.</span></p></li><li style="list-style-type:disc;font-size:14px;font-family:Arial, Helvetica, sans-serif;color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="color:rgb(16,40,65);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience speaking at healthcare or life sciences industry events.</span></p></li></ul> What's in for you <ul><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>High earning potential: </strong>a competitive US-market base salary plus uncapped commission, and equity in Userlane as a pre-exit scale-up.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>European-style time off on a US salary band</strong><strong>:</strong> more vacation days than is typical for US sales roles, paired with US-market compensation.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>Benefits</strong> covering savings and security, health, well-being and lifestyle.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><strong>Ownership </strong>of a new market rather than a fixed territory, with the option to grow into a team lead role.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A product that deploys in about two weeks, compared to months for some alternatives.</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;margin-left:-13pt;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:'Nunito Sans', sans-serif;color:#102841;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Weekly 1:1s, a personal skills assessment and development plan, on-the-job coaching, and a budget for events and training.</span></p></li></ul>