About this role
Job summary The post holder provides efficient, effective and confidential secretarial and administrative support to the Care Group Service Managers and Leadership Teams. This includes acting as the first point of contact for staff, patients, service users and external agencies, managing correspondence, and ensuring accurate information flow across the Care Group.
Main duties of the job Provide comprehensive administrative and secretarial support to Service Managers and the Leadership Team. Manage diaries, emails, meeting preparation and coordination. Support recruitment processes, staff induction, and maintain accurate personnel files. Deliver operational administrative support to teams, including communication with service users and external agencies. Produce high-quality documents using Microsoft Office and SystmOne. Maintain databases and records, including staff leave, sickness, training, and performance reviews. Facilitate meetings, including agenda preparation, note-taking and minute production. Manage office resources, stock, ordering, and petty cash where required. Provide reception cover and cross-team administrative support as needed. Contribute to service improvement, new initiatives, and the ongoing development of administrative processes.
About us
Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.
We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.
We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.
We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:
https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/
To find out more about working for RDaSH and the fantastic benefits we offer visit our website:
https://workwithrdash.co.uk/
We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:
https://youtu.be/WMJSkLoTk4Q
The main terms and conditions of service can be found here:
https://www.nhsemployers.org/publications/tchandbook
Job description Job responsibilities
Please view the attached job description and person specification to view the full details about the role
We reserve the right to close the vacancy early if there are a high amount of applications
Person Specification
Qualifications Essential
Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin RSA II Typing or equivalent experience including autonomous working RSA Stage II Audio Typing Qualification or equivalent Good standard of education (minimum 5 GCSEs, including English and Maths or equivalent desirable)
Desirable
ECDL or equivalent qualifications
Experience Essential
Demonstrable experience of working in a busy environment, office procedures, and workload management Experience of office procedures, i.e. filing, photocopying, message taking, typing Experience in accessing internet/email facilities Experience of liaising with staff across different disciplines
Desirable
Previous NHS experience or other large public sector organisation would be an advantage Experience of supervising/leading a team
Knowledge Essential
Knowledge and experience of using Microsoft Office applications Thorough understanding of confidentiality and security of information
Desirable
Use of online patient record system such as SystmOne would be an advantage
Skills Essential
Possess excellent verbal and written communication and presentation skills, with the ability to employ these to maintain effective relationships Ability to work as part of a team or on own initiative and unsupervised at times Ability to work under pressure and to strict deadlines Flexible and adaptable approach
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Rotherham Doncaster and South Humber NHSFT
Address Rotherham Doncaster & South Humber NHS FT
Tickhill Road Site
Doncaster
DN4 8QN
United Kingdom
Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)