About this role
Responsibilities:
• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
• Understand the essential functions of the slot machines and game themes
• Process transactions related to slot operations, including jackpots, paper fills, wallet buys
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
• Maintain professional radio etiquette
• Recognize and respond to minors in the casino
• Recognize signs of problem gaming an alcohol intoxication and report any issues to management
• Support the integrity of gaming on the floor
Environmental Working Conditions:
• The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
• Target Salary Range $15.00 Plus Tips
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.