About this role
Responsibilities:
• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
• Wash Dishes daily.
• Fill ice bins as needed.
• Empty garbage and mop floors.
• Have complete knowledge of all casino events and promotional activities.
• Keep work area in a clean and orderly manner.
• Ensure the safety and security of team members and guests.
• Comply with all policies and procedures established by Bally's and departmental management.
Competencies:
• Must be able to work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions.
• Communicate appropriately with all departments and fellow team members.
• Understand and adhere to all Missouri Gaming Commission regulations, sanitation and health department regulations for safe handling of alcohol, and any other federal, state, and/or local regulations.
• Effectively handle situations that may arise due to intoxicated guests.
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.
WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Required to stand and walk, use hands to finger, handle, or feel objects, tools, and controls, reach with hands and arms, and talk and hear.
• Required to bend or stoop and to lift up to 100 pounds, including lifting overhead.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Exposed to variable temperatures, smoke, steam, and wet areas.
• The noise level in the work environment is usually somewhat loud.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.