About this role
We are looking for an organized, detail-oriented Senior Legal Operations & Privacy Specialist to join our growing, distributed team at Coforma. As our Senior Legal Operations & Privacy Specialist, you will bridge the gap between substantive legal support and operational excellence. One day you’ll be digging into evolving state or national privacy regulations; the next, you’ll optimize our contract management systems or help shape our data governance framework. This is a high-impact role designed for a proactive problem-solver who can keep our legal machine running smoothly while protecting our organization’s data ecosystem. If you’re passionate about improving lives through digital products and services, Coforma is a great company for you. $120,000 to $160,000 Annual Salary + Benefits + Growth Potential Placement within this range will be based on the competency level of the candidate. To honor our company-wide equitable pay system, the posted salary range and corresponding tier salaries are non-negotiable. This is a US-based remote position open to applicants in the states listed below with a strong preference for applicants currently residing in Florida, Georgia, or the Greater Washington DC / DMV metro area . Occasional travel for on-site meetings at our headquarters in North Bethesda, MD will be required. To ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states. Arizona California District of Columbia Florida Georgia Idaho Illinois Maryland Massachusetts Montana Nevada New Jersey New York North Carolina Oregon South Carolina Tennessee Texas Virginia Washington Wisconsin Legal Research and Paralegal Support (50%): Expert Legal Research: Conduct comprehensive legal research on laws impacting digital products, including global data privacy laws and regulations (e.g., GDPR, CCPA/CPRA, HIPAA, and emerging US state laws) and translate complex requirements into practical business guidance. Contractual & Regulatory Support: Take the first pass at drafting, reviewing, and mitigating risk for MSAs, Terms of Service, and associated agreements and policies, including Data Processing Agreements (DPAs), Partner Agreements, and Business Associate Agreements. Regulatory Monitoring: Act as the legal team’s radar, monitoring legislative updates, enforcement trends, and security standards to ensure the company remains ahead of compliance curves. Incident Response Support: Assist counsel with the legal administrative workflows involved in data incident response, investigation, and reporting obligations. Legal Operations and Technology (30%): Workflow Optimization: Evaluate, design, and implement scalable processes for the legal team, with a heavy emphasis on maintaining ticketing systems, privacy impact assessments (PIAs), and intake workflows. Legal Tech Stack Management: Serve as the designer, administrator, and/or subject matter expert for legal tools and Contract Lifecycle Management (CLM) systems. Metrics & Reporting: Define, track, and report on key operational metrics for the legal department to demonstrate value and identify bottlenecks. Vendor & Budget Support: Assist in managing outside counsel and vendor relationships, including billing, implementation, and tracking spend against the budget. Compliance Support: Assist with preparation and distribution of annual questionnaires and feedback surveys for compliance trainings, maintain or iterate on compliance policies and processes, and manage the organization’s compliance calendar. Knowledge Management: Standardize legal knowledge and communications so the information is preserved, accessible, and current. Data & Corporate Governance (20%): Data Governance Frameworks: Partner with IT, Security, and Product teams to create and maintain the company’s data mapping, data inventory, and records retention schedules. Policy Management: Oversee the lifecycle of internal and external compliance policies, ensuring regular reviews, updates, and organization-wide training alignment. Corporate Governance and Records: Provide research, project management, and regulatory filing support for broader corporate governance efforts, including maintaining secure repositories of corporate records, consents, and compliance certifications. Insurance Program Support: Facilitate claims reporting to insurance providers and assist with insurance renewals. In Your First 30 Days, You Will: Complete Coforma new hire orientation and familiarize yourself with the Contracts & Legal Onboarding Guide, tools and current workflows Meet key stakeholders and external counterparts within the Innovation team Confirm proper access to internal and external systems, G Drive folders, and attend regular meetings Train on internal tools such as Confluence, Lattice, Jira, Google Docs / Sheets, and Unanet Create a skeleton file for a Contracts & Legal Department manual After 60 Days: Develop a project plan for completing the Legal Department Manual Begin regular debriefs of important changes in regulations Handoff initial agreement and policy reviews related to the Innovation team to the General Counsel Develop a RACI chart for corporate governance and records work and assume responsibilities for the pieces of work that your role owns Begin review of critical insurance documents such as contracts, policies, etc. Identify skills or knowledge gaps and establish a professional development plan for yourself in partnership with your manager After 90 Days: Develop the Insurance Program portion of the Contracts & Legal Manual and establish a communications tracker Research and document ideas (ideally a plan) for outside counsel spend management and review and suggest improvements for the invoice review process Present workflow improvements and Service Level Agreements for Legal Helpdesk tickets