About this role
Job summary
The post holder will provide a dental triage service during the In Hours period to members of the public presenting with urgent dental symptoms
The post holder will be responsible for up-loading and recording accurate patient data to excel and word documents undertaken independently.
The post holder will be responsible for the booking of urgent appointments and liaising/communicating with General Dental Practices and Primary Care
Main duties of the job
Provide a dental triage service during the In Hours period to members of the public presenting with urgent dental symptoms Booking appointments and liaising/communicating with General Dental Practices and Primary Care Uploading and recording accurate patient data to excel and word documents undertaken independently on a daily basis which forms a large part of this role Using Cwm Taf Morgannwg IT systems & patient software Cover clinical sessions across the Cwm Taf Morgannwg Salaried Dental Service footprint when required Welsh Skills Desirable:This post is advertised as Welsh Desirable. This doesn't mean essential;whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listingand selectingcandidates.This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:
o We listen, learn, and improve
o We treat everyone with respect
o We work together as one team
CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
NEBDN, NVQ Level 3 Diploma or Hospital Certificate & GDC Registered
Knowledge Essential
Understanding of Confidentiality and Data Protection
Desirable
Knowledge of Patient Management Systems
Experience Essential
Experience and knowledge with a broad range of IT Skills and software packages Experience of undertaking dental triage Experience in a role in a dental practice/clinic environment
Desirable
Work in a Quality System Environment
Skills Essential
Good verbal and communication skills with the ability to communicate at all levels Ability to deal with emotional situations. Organisational skills and ability to work on own initiative and prioritise workload to meet deadlines.
Desirable
Welsh language skills in Speaking/Listening at Level 3 or abov
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Cwm Taf Morgannwg University Health Board
Address Ty Elai, Communication Hub
Tyelai Dinas Isaf Industrial Estate
Williamstown, Tonypandy
CF40 1NY
United Kingdom
Employer's website https://joinctm.wales/ (Opens in a new tab)