About this role
Job summary
Bank Contract |Daysand Nights and some weekends | Enhanced DBS Required
Please apply via our careers page on the link provided.
Closing Date: 11th August 2026
Interviews: 21st 24th August 2026 at St Wilfrid's Hospice
Are you an experienced and compassionate Healthcare Assistant looking to take the next step in your career?
We are seeking Bank Senior Healthcare Assistants to join our In-Patient Unit, primarily for evening and night shifts. You will support Registered Nurses in delivering skilled palliative and end-of-life care, while also taking on additional responsibilities to support safe, effective, and compassionate care for patients and their loved ones.
We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrids is a great place to work aWe vnd a compassionate and caring place.
We want to hire talented people and to make sure our processes don't exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role were happy to be flexible with our process to help you showcase your skills and abilities. Please email [email protected], call 01243 755183, or pop in and ask at Reception for HR.
We guarantee an interview for candidates with disabilities and those who have served in the Armed Forces who meet the essential criteria for the role.
Main duties of the job
As a Senior HCA, youll play a key role in the team not only providing personal and clinical care but also supporting colleagues, contributing to care planning, and ensuring the highest standards of dignity and respect are upheld.
This role can be challenging at times, so emotional resilience is important but you'll be surrounded by an incredibly supportive and caring team.
Key Responsibilities
Deliver safe and compassionate personal care and support to patients with complex palliative needs Undertake and record a range of clinical observations, reporting changes promptly to the Registered Nurse Assist with extended duties (following training) such as wound care, catheter care, PEG feeding, and supporting with controlled drug checks Provide emotional support and reassurance to patients and their loved ones, including at times of bereavement Contribute to care planning and monitoring of patients progress alongside the Registered Nurse Act as a role model and support for junior Healthcare Assistants and students Work collaboratively with the wider multidisciplinary team to ensure safe, person-centred care
About us
We are an independent local charity based in Bosham, Chichester offering a wide range of services to support our patients, and their loved ones, who are living with a life limiting or terminal illness. The work we do makes a real difference to the lives of local people and we support over 330 patients between our In Patient Unit and Community teams.
We offer all Bank Hospice employees the following benefits:
Annual Leave-An equivalent to our generous holiday entitlement starts at 27 days per year plus bank holidays, increasing with service
Healthcare-Access to a contributory health plan for you and family members, covering a range of benefits including eyecare and physiotherapy
Employee Assistance Programme (EAP)-Access to free and confidential Virtual GP Advice, Counselling and Legal Support
Continuation of existing NHS Pension Scheme Membership-And recognition of reckonable service for certain benefits
Generous Pension-With 7.5% employer contribution for staff not in NHS Pension Scheme
Life Assurance Scheme-Should the worst happen while you work with us, your loved ones receive a lump sum payment equal to two times your salary (or the NHS Life Assurance Scheme if applicable)
Free on site parking-At our beautiful, purpose built Hospice in Bosham
Subsidised food-Our catering staff provide a range of high quality meals at low prices for all staff members when on site at the Hospice
Staff discount-In all our community charity shops and eligibility for the Blue Light Card discount scheme
Job description Job responsibilities
Please see the attached documents for full job description
JOB PURPOSE
The post holder will assist the Registered Clinician in providing skilled nursing care to patients in need of specialist palliative end of life care. They will provide safe, effective and responsive nursing care to patients and their loved ones in a supportive, caring and compassionate environment.
Contribute to the day to day operational management and ongoing development of nursing services by undertaking a range of additional responsibilities, appropriate for level of competence as delegated by the Lead Nurse.
The postholder will be expected to be able to communicate effectively and empathetically with patients and their loved ones.
KEY ACCOUNTABILITIES & RESPONSIBILITIES
Clinical Practice
Leadership/ Service Development
Training and Education
Audit and Research
KEY WORKING RELATIONSHIPS
The main internal and external contacts the post holder will work with includes:
Patients and their loved ones To be able to communicate effectively and sensitively with patients and their loved ones during highly stressful and emotional situations. Ensuring effective and honest communication considering the level of understanding, culture and background
Line Manager and Colleagues - Communicates clearly and regularly discussing, reporting patient care. Working collaboratively to share information.
Hospice Multidisciplinary Team and Volunteers Work collaboratively across all disciplines and departments to provide timely quality care and information to patients and their loved ones ensuring care is effective and coordinated.
Senior Management Team and the Registered manager Work in collaboration to ensure patient quality and safety is a high priority.
External agencies such as Echo Hub, SCFT and Primary Care, Hampshire Community Trust, Continuing Health Care, St Richards Hospital and Nursing Homes- Establish and maintain good working relationship with colleagues, so as to provide a comprehensive service to patients and loved ones to enable good liaison and share best practice.
Students across all disciplines providing a welcoming environment
Trustees and donors ensuring a positive message is communicated about clinical services
JOB SCOPE
Decision making level
The postholder will be able to work independently providing safe, competent, and ethical client care, under the guidance of registered healthcare professionals, in the delivery of palliative care to patients and their loved ones, utilising established protocols and procedures.
They will undertake delegated tasks in which they have been trained and assessed as competent
Financial resources
To have the delegated responsibility of maintaining stock levels and using stock responsibility.
To be responsible for the care and safe keeping of equipment issued for personal and team use and to check and report any defect or loss.
Be responsible for the care and safe keeping of patient belongings
Other resources
Personal responsibility for ensuring the security of the Hospice is maintained, escalating concerns as necessary in line with St Wilfrids Hospice guidelines.
A working knowledge of IT systems particularly patient electronic records and Microsoft Office.
People management
Assist in creating the conditions that help the team provide mutual care and support and pride in achievement
Be able to receive and act upon challenge and feedback and take action to improve own performance
Challenge colleagues in a constructive and respectful way
Participate in the induction of new staff and students
Support volunteers to fulfil their role
Legal, regulatory and compliance responsibility
Responsibility for ensuring adherence to organisational policies and procedures
Actively engage in the organisational Safety learning Event systems and actions.
Practice within Caldicott and Data and Information Governance principles
Awareness of legislation and policy relating to safeguarding children and vulnerable adults (e.g. The Children Act (1989 and 2004), The Children and Families Act (2014), The Safeguarding Vulnerable Groups Act (2006)
Awareness of Health and Safety responsibilities particularly when working alone in highly emotional and stressful circumstances.
Follow guidance on Duty of Candour: openness with patients and their loved ones about anything that places them at risk of harm or causes actual harm.
STANDARDS AND EXPECTATIONS
Policies and Procedures
All Hospice employees are expected to follow policies, procedures and guidance as well as professional standards and guidelines.
Confidentiality/ Data protection
You should be aware of the confidential nature of the Hospice environment and/or your role. Any matters of a confidential nature, relating to patients, carers, relatives, staff or volunteers must not be divulged to any unauthorised person. You should make yourself aware of the requirements of the Data Protection Act and follow hospice procedures to ensure appropriate action is taken to safeguard confidential information.
Health and safety
You are required to take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions and you should ensure that statutory regulations, policies, codes of practice and safety and good house-keeping rules are adhered to, attending training as required.
Safeguarding and Mental Capacity Act
All employees have a responsibility to safeguard and promote the welfare of adults, children and young adults. It is essential that all safeguarding concerns are recognised and acted on appropriately in line with the policies and training. You must ensure you always act in the best interests of any person lacking mental capacity.
Infection control
All employees have personal responsibility for Infection Prevention and Control practice. You should ensure you are familiar with, and comply with, all relevant Infection Control policies and training for minimising the risk of avoidable Infection.
Volunteer Assistance
The Hospice has the advantage of being supported by many volunteers. If a volunteer is assigned to assist you at any time, you will still retain responsibility for the requirements of this job and at all times you will be expected to treat volunteers with respect and value their contribution.
Person Specification
Experience Desirable
Experience of working in palliative care
Qualifications Essential
NVQ Level 3 or equivalent experience Right to work in the UK
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Wilfrid's Hospice
Address St. Wilfrids Hospice
Walton Lane
Bosham
Chichester
West Sussex
PO18 8QB
United Kingdom
Employer's website https://stwh.co.uk/ (Opens in a new tab)