About this role
Job summary
Part time - 22.5 Hours per week
12 Month fixed term contract
The Cardiac Service Administrator provides comprehensive administrative support to the Heart Failure and Cardiac Rehabilitation team. The post holder will play a key role in ensuring the efficient day-to-day operation of the service by coordinating appointments, managing referrals, maintaining patient records, supporting clinical staff, and communicating effectively with patients, carers, and healthcare professionals.
The role requires excellent organisational, communication, and IT skills, with the ability to manage a varied workload while maintaining accuracy and confidentiality. The post holder will contribute to delivering a high-quality, patient-centred service and support service improvement initiatives.
Main duties of the job
Provide comprehensive administrative support to the Heart Failure and Cardiac Rehabilitation team.
Receive, process, and respond to referrals, correspondence, enquiries, and messages in a timely and confidential manner.
Book, amend, and cancel patient appointments via telephone, letter, and electronic systems.
Maintain accurate patient records and update information on Trust systems, including SystmOne.
Produce routine and non-routine correspondence, letters, emails, using Microsoft Office applications.
Manage team diaries and coordinate meetings, appointments, and training events.
Support effective communication between patients, carers, clinicians, and external healthcare organisations.
Support service improvement initiatives and contribute to data quality requirements, including National Audit of Cardiac Rehabilitation (NACR) data collection.
Produce and distribute patient information, training materials, and service documentation as required.
Ensure compliance with Trust policies, Information Governance requirements, confidentiality standards, and data protection legislation.
Prioritise workload effectively, working independently while recognising when issues require escalation to senior staff.
Participate in appraisal, mandatory training, and continuing professional development activities.
Maintain a safe working environment and adhere to Trust health, safety, safeguarding, and risk management procedures.
About us
The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham
As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey ,show progress in areas that matter most to staff. We have seen good results in how colleagues feel about health and wellbeing, alongside increased confidence that employees are recognised and supported
But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making
All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence
Certificates of Sponsorship
For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility.GOV.UK www.gov.uk
All band 2 roles are not eligible for sponsorship. The trust no longer supports HCSW band 3 roles with sponsorship
Job description Job responsibilities
Please see attached the job description and person specification for the full details about the role and the responsibilities
Person Specification
Knowledge Desirable
Knowledge of the NHS and an understanding of how specialist services function Understanding of Medical Terminology Knowledge of TPP SystmOne
Qualifications Essential
RSA II typing or equivalent experience Word Processing/IT Qualification or equivalent experience Evidence of ongoing professional development
Desirable
ECDL/NVQ qualification or equivalent
Skills and Abilities Essential
Excellent keyboard skills Extensive IT skills Ability to prioritise workloads and manage time effectively Working flexibly
Have you been referred to apply under the Widening Participation Agenda? Essential
If so, please provide the name of the organisation that referred you to enable us to validate and track your application
Experience Essential
Competent in the use of Microsoft packages to produce desired outcomes Knowledge of IT systems
Communication and Relationships Essential
Excellent verbal and written communication skills Excellent interpersonal skills Product timely, accurate written / electronic records and documents
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Rotherham NHS Foundation Trust
Address Woodside Building
Moorgate Road
Rotherham
S60 2TY
United Kingdom
Employer's website https://www.therotherhamft.nhs.uk/ (Opens in a new tab)