About this role
• Plans, develops, implements and manages sales office and operations to achieve the area target • Manages, supervises and leads sub-ordinates to achieve overall business budget • Motivates and enhances the performance of sales teams to maximise local market business opportunities • Oversees resource management, including capacity planning, productivity, staff discipline and compliance • Reviews weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met • Maintains awareness of competitors’ activities and industry best practices • Ensures cross selling and deep selling (consumers to hold more than one product) • Approves quality credits as per approving matrix • Ensures daily operations of designated area are working within TAT • Attends to LDC and operational issues tactfully and diligently • Maximises sales office’s profitability and other KPIs set for the Division • Holds regular meetings with designated area staff to cascade management’s directions, goals and guidelines, etc. • Maintains good rapport with business associates to ensure service standards on turnaround time for credit application processing and approval are consistently met