About this role
Job summary
Would you like an opportunity to join our exciting and innovative Child & Adolescent Mental Health (CAMH) service?
We are looking for an experienced team administrator who has worked in a similar senior admin role. They will provide effective and efficient administration support to the Single Point of Entry (SPOE) team, where all the referrals are managed and processed, and will contribute to the smooth functioning of the systems underpinning the service.
Main duties of the job
Based within a busy environment, the post holder will have responsibility for providing a confidential, professional, efficient and responsive administrative support service including supporting the lead, writing letters and producing basic reports.
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.
Job description Job responsibilities
The post holder will be need to be professional, well-organised, team orientated, experienced and highly motivated to join our multi-disciplinary team.
Applicants should have a sound working knowledge of Microsoft office applications and may have some familiarity with patient information systems.
For more detailed information please see attached JD
Person Specification
Education/ Qualification/ Training Essential
Educated to GCSE standard or equivalent Good standard of written and spoken English English GCSE or NVQ1
Knowledge & Skills Essential
Computer literacy and word processing skills (MSOffice Word) Good communication & interpersonal skills including the ability to communicate effectively verbally & in writing Exercise own judgement when dealing with enquiries from patient, parents/carers or other professionals Data entry skills Ability to work as part of a multidisciplinary team in a pressured environment
Desirable
Knowledge of Patient Administration systems - RiO Other windows packages, e.g. Excel, PowerPoint & outlook. Also MS Teams Application of technology in the office, i.e. Email & networking An understanding of office procedures Understanding of hospital and/or social services Knowledge of the Data Protection Act & Caldicott Guardian
Experience Essential
Working In a Team Working as part of an administrative team for at least a year Basic Office Experience
Desirable
Experience in a health/mental health, education or social services environment. Experience of working in a culturally diverse area Working in a Multidisciplinary Health Team
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East London NHS Foundation Trust
Address North Bed CAMHS
9 Rush Court
Bedford
MK40 3JT
United Kingdom
Employer's website https://www.elft.nhs.uk/ (Opens in a new tab)