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MANAGER, STUDENT EXPERIENCE & ALUMNI @ Jcorp

KPJ HEALTHCARE UNIVERSITY _NILAIOnsiteFull-time
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About this role

Job Description :

Student Success & Talent

• Lead initiatives related to student development, leadership, talent enhancement, and student engagement programmes. • Develop support systems to enhance student wellbeing, retention, and success. • Coordinate student activities, leadership programmes, and employability initiatives. • Collaborate with faculties and departments to strengthen student support services and experience.

Student Residential & Facilities

• Oversee student residential management, accommodation services, and related facilities. • Ensure a safe, conducive, and student-friendly residential environment. • Coordinate maintenance, facility operations, and service improvements for student facilities. • Manage residential policies, student welfare matters, and operational compliance.

Alumni & Stakeholder Engagement

• Strengthen alumni relations and engagement programmes to foster lifelong connections with the University. • Develop strategic collaborations with industry, community, and external stakeholders for student and alumni development initiatives. • Organize alumni networking, outreach, and engagement activities.

Management & Administration

• Manage departmental planning, budgeting, reporting, and resource allocation. • Ensure compliance with University policies and relevant regulations. • Monitor departmental performance and implement continuous improvement initiatives.

Job Requirement:

Qualifications & Requirements

• Bachelor’s Degree in Education, Management, Student Affairs, Human Resource Management, or related field. • Master’s Degree is an added advantage. • Minimum 5–8 years of experience in student affairs, higher education management, residential services, or alumni relations. • Strong leadership, communication, stakeholder engagement, and organisational skills. • Experience in managing student development programmes and operational functions is preferred.

Key Competencies

• Leadership and Team Management • Student Engagement and Development • Stakeholder and Alumni Relations • Communication and Interpersonal Skills • Operational and Facilities Management • Problem-Solving and Decision-Making • Strategic Planning and Coordination

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