About this role
Salary: £25,775 - 25,776 per year
Requirements: Strong communication and relationship-building skillsExperience administering Microsoft Active Directory, Exchange Server, and Office 365CompTIA, a relevant apprenticeship, or higher educationDegree or degree-equivalent qualifications are desirablePeople-centric approach and strong customer service focusCompetent with Windows desktop and application supportExperience supporting tablets and mobile devicesBasic network troubleshooting skills, including ping and tracerouteUnderstanding of our business, clients, and the market we operate inActive Directory and Exchange administrative skillsKnowledge of Microsoft Group PolicyUnderstanding of Microsoft Azure AD Sync and Azure AD ConnectExcellent conversational fluency in English to explain complex technical issues clearly Responsibilities: Provide 1st line technical support to our clients across networks, cloud services, infrastructure, and connectivityTroubleshoot and fix technical faults and issuesRespond to client queries and service requestsAssist with user rights, passwords, and accountsHandle basic security administrationDiagnose issues and explain technical details clearlyCarry out occasional onsite visits to clients Technologies: Active DirectoryAzureCloudSupportMobileNetworkOffice 365SecurityWindowsREST More:
We are razorblue, a growing IT partner and team of like-minded tech people. We value drive, passion for technology, collaboration, and innovation, and we invest heavily in learning and development, with a strong culture of peer learning and progression. We operate a hybrid working policy across most roles, with office working valued for natural learning opportunities and teamwork. Our benefits include a base salary of £25,775 per annum depending on skills and knowledge, hybrid working after probation, 25 days of holiday plus public holidays with the option to buy 10 more, your birthday off, a £2000 referral bonus, enhanced family leave and baby bonus, fully funded training and accreditations, two paid charity volunteering days, discounted broadband, life insurance, private health insurance with Vitality Health, a quarterly team social fund, Cycle to Work scheme, access to the latest tech through Currys, and an EV scheme. We are committed to an inclusive and accessible recruitment process and can support reasonable adjustments during application and interview stages.
last updated 30 week of 2026