About this role
Salary: £? - ? per year
Requirements: We require active SC Clearance.We require proven experience in a 2nd Line Support role.We require strong Microsoft 365 (O365/M365) support experience.We require hands-on experience with Microsoft Intune.We require experience troubleshooting VPN connectivity issues.We require strong Windows 10/11 support skills.We require excellent customer service and communication skills.We require the ability to work effectively in a fast-paced, customer-facing environment. Responsibilities: We provide 2nd line support for hardware, software, and network-related issues.We troubleshoot and resolve incidents across Windows 10/11 environments.We support and administer Microsoft 365 applications and services.We manage and maintain devices using Microsoft Intune.We investigate and resolve VPN and remote access issues.We support end-user device deployments, laptop builds, and hardware refresh activities.We escalate complex issues where required and work collaboratively with wider IT teams.We deliver a high level of customer service while supporting users at all levels of the business. Technologies: HardwareSupportMicrosoft 365Microsoft IntuneNetworkVPNWindowsOffice 365 More:
We are recruiting for an experienced 2nd Line Support Engineer to join our client on site in Wolverhampton. This is an initial 1 month contract with a possible extension, starting on 3rd August, at a rate of £220 per day inside IR35. This is an excellent opportunity for a customer-focused IT professional with strong Microsoft technologies experience to support users in a busy enterprise environment.
last updated 30 week of 2026