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2nd Line Support Engineer - Preston @ ECS Resource Group Ltd

Meriden Bypass, PrestonOnsiteFull-time
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About this role

Salary: £? - ? per year

Requirements: Current SC ClearanceITIL Foundation qualification or higherExperience providing Level 1 and Level 2 technical support in a Service Desk, Walk Up Tech Bar, or L2 Technical Support roleExperience using ServiceNow, particularly reporting and dashboardingAbility to diagnose hardware and Windows OS issues Responsibilities: Provide Level 1 and Level 2 support to users as part of the Local Support TeamDiagnose and troubleshoot hardware, software, operating system, and basic LAN/Wi-Fi connectivity issuesUse ServiceNow to log, track, and manage tickets throughout their lifecycle Technologies: HardwareSupportITILLANServiceNowWindows More:

We are recruiting for a prominent client for a full-time IT Support Specialist contract based in Preston, with five days on site. The initial contract is six months, starting imminently, with a possible extension to be confirmed. The rate is £230 per day, inside IR35 only. The role offers greater ownership, influence, and the opportunity to make a visible impact within a secure business. We ask applicants to ensure their CV clearly demonstrates the relevant experience. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.

last updated 42 week of 2026

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