About this role
Salary: £36,000 - 60,000 per year
Requirements: Strong BMC Helix / Remedy architecture expertiseExperience with ITSM, Discovery, CMDB and Digital Workplace implementationsCIS Controls v8.1 implementation experienceStrong understanding of ITIL frameworks and service management best practiceExperience integrating cloud platforms, enterprise systems and automation toolsKnowledge of Python, PowerShell, REST APIs or orchestration technologies is beneficial Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and AutomationLead platform integrations with cloud, infrastructure, monitoring and enterprise applicationsDrive automation, workflow optimisation and AI-enabled service management initiativesDefine architecture standards, governance and best practicesSupport ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processesLead upgrades, migrations and transformation projects across complex enterprise environmentsProduce solution designs, architecture documentation and technical standards Technologies: AIArchitectCloudCMDBSupportITILITSMPowerShellPythonREST More:
We are looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. This is a 6-12 month contract based in London with a hybrid working pattern, including 3 days onsite. We offer an excellent day rate and the opportunity to work on a significant enterprise programme with modern service management and automation initiatives.
last updated 30 week of 2026