About this role
Group Specialist @ Villa Copenhagen | Strawberry Group Specialist @ Villa Copenhagen Location Denmark, København Department Guest Services Apply by 2026-08-01 Want to be a part of a fantastic adventure? Villa Copenhagen is a social scene in Copenhagen allowing the past, present and future to come together in an inspiring, playful and authentic ambiance. We live by our values - Contrast, Conscious Luxury and Happiness. These values form our daily lives at Villa Copenhagen as well as guide us towards our vision of being the best hotel FOR the world. We are now looking for a Group Specialist to join our reservation team. Skills & qualifications needed Experience: 2-4 years of experience in group coordination, event planning, overall hospitality. Communication: Masterful written and verbal communication skills, with a knack for negotiating and building rapport. Tech-Savvy: Proficiency with CRM software, reservation systems,, and Google sheets. Organization: Elite multitasking abilities; you can juggle multiple group timelines without breaking a sweat. Education: Bachelor’s degree in Hospitality, Tourism, Business Administration, or a related field (preferred but not mandatory with equivalent experience). You identify with the following You thrive in a high pressure and dynamic environment ensuring a consistently high level of productivity and operational standards paying particular attention to details. You are a true team player, approachable and have a can-do attitude. You are a Cosmopolitan spirit with a genuine love for Copenhagen and Mother Earth. Responsibilities End-to-End Coordination: Manage group reservations, itineraries, and logistics from the initial inquiry through to post-group follow-up. Client & Vendor Relations: Act as the main liaison between group leaders, stakeholders, and third-party vendors (hotels, transport etc.). Contract & Inventory Management: Negotiate group rates, manage room blocks/allocations, track attrition dates, and ensure contract terms are met. Financial Oversight: Process group payments, manage invoicing, track budgets, and ensure accurate final billing. Problem Resolution: Anticipate potential logistical bottlenecks and provide swift, creative solutions to real-time issues or schedule changes. What we can offer (amongst other things) Pension Insurance 4 free hotel night stays per year within the Strawberry chain The opportunity to grow and develop in an inspiring environment A workplace that is environmentally conscious and focused on social responsibilities (WeCare) A job in an organization, where People, Planet and Profit goes hand in hand - and where we report on the triple bottom line Professional and thorough training & development from start and on going Together with a team of dedicated and passionate people, you have the chance to put your very personal imprint and create a Villa Copenhagen that you - and we - are proud to be part of. A preferred place to work. We come from very different backgrounds and we love how that diversity positively influences our work Are we the perfect match? The position is a full-time position, reporting to Ioannis Zargianakis, Head of Guest Experience & Reservations. If you see yourself in the above description, then please don’t hesitate to apply already today and no later than the 1st of August 2026. For questions, please contact Ioannis at [email protected] (no applications). Interviews will be held throughout the application period. We hire attitude ….and train skills Apply Want to speed up your application process? Here you can choose to login with Linkedin. By doing this we will fetch your name, title, current position and email or you can just proceed with filling in your details in the form below. Sign in with Linkedin Choose your fields of interest Choose Location [title] Choose Job category [title] Choose Roles First name Required Last name Required Email address Required Phone number Required Link to your LinkedIn profile The link to your LinkedIn profile can be found here Must be a LinkedIn profile link Do you have experience from similar roles? Yes No No, but I'm eager to learn! What languages do you speak? English - fluent English - novice Scandinavian language (Danish, Swedish, Norwegian) Another language What types of systems do you have experience with? Describe a challenging situation you faced in group coordination and how you resolved it. We juggle multiple group timelines simultaneously at Villa Copenhagen. What is your go-to system or method for prioritizing your daily tasks when everything feels like a top priority? What does 'Conscious Luxury' mean to you in the context of hospitality? Which of these three traits do you think is most important in a high-end hotel? Precision & Order Speed & Efficiency Warmth & Personality We believe in hiring for attitude and training for skills. Beyond your resume, what is it about your personal 'attitude' and love for Copenhagen that makes you the perfect match for our team? Looking at our website or Instagram, name one specific detail about Villa Copenhagen’s design or service that made you want to work here specifically? If you asked one of your friends to describe both your good and bad qualities, what would they say? Are you applying for this position through a third-party provider? Yes - Københavns Erhvervshus Yes - Hotel-og Restaurantskolen Yes - Seniorstyrken Yes - Fisken Yes - Other No To work at Villa Copenhagen, you need to either be a citizen of a Nordic country, a EU citizen or have a valid work permit. Citizen of a Nordic Country EU citizen Valid work permit None of the above Apologies, your application wasn't recieved correctly due to what seems like a malformed file. Make sure the file is not corrupt and is of common format, preferably PDF. CV Subscribe me to similar job openings I agree that my personal information is handled in accordance with the following privacy policy Thank you for your interest in us and the career opportunities. Protecting your privacy is important to us. Please note that this privacy policy applies only to the careers pages. The documents you give us (your application, CV and other attachments) contain a lot of personal data, some of it even sensitive data. The Data Controller for processing this data is Strawberry), Norwegian Org. No. 990 465 339, Postboks 2424 Solli NO-0201 OSLO, Tel.: +47 22 33 42 00, e-mail [email protected]. All documents related to your application will be routinely stored for 3 years, but apart from being stored, it will only be processed in connection with the current application process or if there should be a legal obligation. Legal basis for the processing is the GDPR art. 6, 1. a) (consent). You have the right to request the data controller for access to and correction or deletion of personal data or restriction or termination of processing, as well as protesting against the processing, to have the personal data transferred, and to lodge a complaint to the relevant supervisory authority. 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