About this role
What you’ll do
• Perform daily activities in billing including updating customer billing profiles
• Creating and distributing invoices to customers in a timely and efficient manner.
• Complete customer setup, contract review, and invoicing.
• Resolve most complex disputes and escalations concerning customer profiles, billing and invoicing.
• Promote strong collaborative relationships with internal customers, including Customer Service, Sales and any other departments.
• Performs other related work as assigned by management.
What experience do you need
• Education: Technical degree or 2+ years of university coursework in Accounting, Finance, Business Administration, or a related field.
• Experience: 2–4 years of hands-on experience in an accounting role.
• Language Skills: English fluency B2/C1.
• Strong proficiency in Microsoft Excel.
What could set you apart
• Oracle Familiarity: Comfortable navigating Oracle enterprise software to maintain data integrity and support core operations.
• CRM Expertise: Hands-on experience with Salesforce (or similar CRM platforms) to manage workflows, track activity, and keep customer data organized.
• Communication: Strong verbal and written communication skills with the ability to articulate information clearly across all levels.
• Organization & Prioritization: Exceptional time-management and organizational skills, with a proven ability to prioritize competing tasks effectively.
• Autonomy & Accountability: Self-motivated professional capable of working independently and consistently meeting strict deadlines.
Primary Location: CRI-Heredia
Function: Function - Accounting
Schedule: Full time