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Senior Client Advisor - San Diego (San Diego, CA, US) @ dolcegabba

San Diego, CA, USOnsiteFull-time
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<p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="font-size:12.0pt">SENIOR CLIENT ADVISOR - SAN DIEGO</span></strong></p> <p style="line-height:normal;margin:0.0in 0.0in 8.0pt;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><em style="font-size:10.0pt">Dolce &amp; Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.</em></p> <p style="margin:12.0pt 0.0in 6.0pt;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="line-height:107%;color:#333333;background-color:white">ROLE</span></strong></p> <p style="margin:6.0pt 0.0in 8.0pt;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%;font-family:'Futura Lt BT', sans-serif">Dolce &amp; Gabbana, a leader in the world of luxury fashion, has an exceptional <strong>Senior Client Advisor</strong> career opportunity available at our <strong>San Diego </strong>boutique. </span>The Senior Client Advisor plays a key role in driving store performance through exceptional sales results and elevated client engagement. Recognized as a reference point on the sales floor, they lead by example, delivering memorable and sophisticated client experiences while consistently achieving individual sales and key performance indicators. Through strong product expertise, passion for fashion culture, and authentic client relationships, the Senior Client Advisor brings the Dolce &amp; Gabbana universe to life and supports the smooth day-to-day operations of the store, while upholding the Maison’s values, image, and standards of excellence.</p> <p style="margin:12.0pt 0.0in 8.0pt;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="color:#333333;background-color:white">MISSION</span></strong></p> <p style="margin:0.0in;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><u>Responsibilities (including, but not limited to)</u>: </p> <p style="margin:0.0in 0.0in 4.0pt 0.5in;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <ul style="margin-top:0.0in;margin-bottom:4.0pt"> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Lead by example on the sales floor through exceptional individual sales performance and client engagement</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Support the onboarding of new Client Advisors and contribute to the ongoing development of team members by sharing best practices and product expertise on the sales floor</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Contribute to a positive and collaborative work environment through professionalism and teamwork on the sales floor</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Deliver outstanding and elevated client and after-sale service to all visitors and clients</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Show passion in connecting and reconnecting with clients, placing them at the center, identifying their needs and anticipating their future requests</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Cultivate a robust client portfolio to secure a proactive and growing business</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Create personalized, versatile, and timeless silhouettes for the client, demonstrating passion for the fashion culture</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Build transparent and genuine relationships with clients, creating unique and lasting connections</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Communicate in a professional and authentic way, with clients and colleagues</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Effectively use all the available tools to optimize business opportunities</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Uphold and adhere to all company policies and operational procedures</li> </ul> <p style="margin:12.0pt 0.0in 8.0pt;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><strong><span style="line-height:107%;color:#333333;background-color:white">PROFILE</span></strong></p> <ul style="margin-top:0.0in;margin-bottom:4.0pt"> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Previous experience delivering high-quality, client-focused service, ideally within fashion and accessory retail, customer service, or luxury hospitality</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Consistently delivers strong sales results and sets a high standard through elevated client engagement on the sales floor</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Demonstrates personal taste and passion for the fashion culture, with the ability to create personalized looks</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Demonstrates a natural business mindset and an entrepreneurial spirit</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Open-minded, with an appreciation for a Maison that values audacity, authenticity, and creativity</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Strong team-centric attitude and commitment to achieving common goals</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">At ease with using digital tools and applications; learn fast with new technologies</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Motivation to work in a fast-paced environment, able to multitask &amp; prioritize</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Proactive, enthusiastic, and solution-oriented</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Excellent written, oral, and listening skills, in English and local language</li> <li style="margin:0.0in 0.0in 4.0pt 0.0px;text-align:justify;line-height:normal;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif">Embrace change and see it as an opportunity to grow and develop</li> </ul> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><em><span style="font-size:9.0pt;line-height:107%">A career at Dolce &amp; Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury. </span></em></p> <p style="margin:0.0in;text-align:justify;line-height:107%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><em><span style="font-size:9.0pt;line-height:107%"> </span></em></p> <p style="margin:0.0in 0.0in 10.0pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">The hourly rate for this role ranges from $20.00 - $23.00 and eligible for variable commission. Additionally, we offer the opportunity to take part in our comprehensive benefits program which includes: medical, dental, vision, life &amp; disability insurances, 401(k) plan, FSA plans, and more. The total compensation amount for a candidate is based on factors including educational background, professional experience, and industry knowledge.</span></p> <p style="margin:0.0in 0.0in 10.0pt;text-align:justify;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:9.0pt;line-height:115%">Dolce &amp; Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background. </span></p> <p style="margin:0.0in;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:7.0pt;line-height:115%;font-family:Arial, sans-serif"> </span><span style="font-size:7.0pt;line-height:115%"> </span></p> <p style="margin:0.0in;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"> </p> <p style="margin:0.0in;line-height:115%;font-size:10.0pt;font-family:'Futura Lt BT', sans-serif"><span style="font-size:7.0pt;line-height:115%">LOCATION: <strong>USA</strong> – <strong>SAN DIEGO </strong>– <strong>CA</strong></span></p> <p style="margin:0.0in 0.0in 10.0pt 0.25in;text-indent:0.0in;line-height:115%;font-size:11.0pt;font-family:Cambria, serif"> </p>

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