About this role
Your mission <p><strong>Your Mission<span> </span></strong></p><p>As a Working Student in Product Management, you will support our Direct (B2C) and Fleet (B2B) Product Managers in delivering an outstanding charging experience and smooth partner enablement.<span> </span></p><p>This role bridges the gap between product operations and customer-facing processes, offering you hands-on experience and the opportunity to own smaller projects independently from end to end. <span> </span></p><p><strong>Direct (B2C) – Product Management<span> </span></strong></p><ul><li><p>Consolidating a regular competitor analysis on a monthly basis, covering product features, and promotional offers across key European markets - including structured product recommendations for the B2C channel<span> </span></p></li><li><p>Supporting the product team in evaluating new product concepts, feature ideas, and user experience enhancements based on market and user data<span> </span></p></li><li><p>Supporting the tracking and analysis of B2C customer loyalty rewards, monitoring redemption patterns and performance across different countries<span> </span></p></li><li><p>Supporting the preparation of go-to-market materials and internal product briefings for new B2C features or offers<span> </span></p></li><li><p>Assisting in user research preparation (e.g. survey drafting, data aggregation, synthesis of findings) to inform B2C product decisions<span> </span></p></li><li><p>Owning smaller projects independently end-to-end, including running promotional campaigns, improving a workflow, or setting up a KPI view and proposing next steps<span> </span></p></li></ul><p><strong>Fleet (B2B) – Product & Customer Enablement<span> </span></strong></p><ul><li><p>Supporting end-to-end processing of new Fleet customer submissions: CRM updates, offer preparation and sending, and coordination of contract creation and dispatch<span> </span></p></li><li><p>Supporting customer onboarding and account setup in internal systems (e.g., user and business partner creation), including structured customer communication via email (status updates, follow-ups, missing information)<span> </span></p></li><li><p>Creating and maintaining clear documentation and lightweight process flows, turning recurring questions into structured, reusable guidance for customers and internal teams<span> </span></p></li><li><p>Supporting collaboration across Fleet Support, Sales/Account teams and Product<span> </span></p></li><li><p>Owning smaller projects independently end-to-end (e.g., improving a workflow, setting up a KPI view, cleaning up a documentation space, running a mini-analysis and proposing next steps)</p></li></ul> Your profile <ul><li><p>Currently studying towards a university degree in Business Administration, Business Informatics (Wirtschaftsinformatik), Industrial Engineering (Wirtschaftsingenieurwesen), or a related field of study<span> </span></p></li><li><p>You have a high affinity for the EV industry and its evolution<span> </span></p></li><li><p>You have good communication skills (internally & externally with B2B touchpoints)<span> </span></p></li><li><p>You have good organizational skills and a structured working style<span> </span></p></li><li><p>Your English is fluent<span> </span></p></li><li><p>You have good analytical skills and an independent work style<span> </span></p></li><li><p>You have good Microsoft Office skills incl. PowerPoint and Excel<span> </span></p></li><li><p>You are a highly motivated self-starter with a flexible, can-do attitude<span> </span></p></li><li><p>Previous working experience via internships will be considered a strong asset<span> </span></p></li><li><p>Experience with Jira and Confluence is appreciated</p></li></ul>