About this role
Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Creating lasting memories with loved ones is a meaningful part of travel. Whether guests are celebrating a birthday, anniversary, or simply enjoying a getaway, they often look for souvenirs that capture the spirit of their experience. Our retail locations help make that possible. In select locations, Gift Shop Clerks not only assist guests with finding the perfect keepsake, but also provide helpful guidance and serve espresso and coffee drinks to help start their day off right. Provide product knowledge while assisting and directing guests. Operate cash registers while performing financial transactions and balancing cash drawers including end-of-day accounting duties. Generating maximum sales while providing excellent customer service and work environment. Communicates and coordinates with multiple departments in a friendly and professional manner. Maintain records, reports, logs, and files in accordance with company policies, procedures, and guidelines. Contributes to the overall display and presentation of the products in the store including stocking, and replenishing merchandise. Keep work areas organized, clean, and sanitized.