About this role
The Quality Manufacturing Engineer works with manufacturing to ensure production schedules and goals are obtained. Lead and instigate corrective action, fool proofing and continuous improvement systems to facilitate and enhance manufacturing operations and customer satisfaction. The QME will also interface with the supplier base and internal departments within the Watertown facility to improve the quality of assembled products, increase qualified product, interface with suppliers and engineering and reduce costs of purchased components. **In order to be considered for this role YOU MUST live within commuting distance to Watertown WI** · Review, document, and analyse monthly warranty and out-of-box claims for all products to support warranty management plan · Continue improve the OSI process · OSI fulfilment, coordinate to make sure installation issue solved timely · Analyse risk level of OSI issues, coordinate the root cause and corrective actions. · Leading across function Quality PDCA review. · Create and maintain configuration work and process instructions with input from Engineering, Service, Quality management and floor personnel. · Create and maintain test procedures and care point checks for product in all production and manufacturing support areas as required, includes possible programming knowledge for testing systems. Works with Inspection and Quality Assurance to investigate scrapped components for process issues Understand ISO, UL and OSHA requirements: be able to effectively audit processes, work with UL inspectors and define safe work processes Participate in new product development teams. Be able to perform and evaluate capabilities studies, statistical testing, and sampling programs. Represent company for external auditing for JSOX, ISO and UL · Assist and support manufacturing as required to troubleshoot and analyse production components or systems to achieve manufacturing output goals. · Analyse in-house and field failures of product to determine and/or implement corrective action. · Investigate customer complaints for determination and/or implementation of corrective action. · Communicate with internal personnel, suppliers, service personnel and customers as required to analyse and resolve problems and complaints and/or implement corrective action. · Train assembly personnel on new processes.