About this role
FII USA, Inc. , a Foxconn Technology Group Company, is seeking a Central Quality Manager to lead quality management systems and drive continuous improvement across manufacturing operations. Once a part of the team, you will be responsible for a wide variety of tasks within the Supporting Quality Department in a production environment and have the opportunity to display critical thinking skills to expand your career in Smart Manufacturing. The Central Quality Manager will oversee quality standards, manage cross-functional quality initiatives, and ensure compliance with internal and external requirements while assisting this Supporting Quality Department as needed. Ensure compliance with industry standards such as ISO 9001 and customer-specific quality requirements for electronics manufacturing Drive continuous improvement initiatives using Lean, Six Sigma, and root cause analysis focused on SMT processes Oversee internal and external audits, including preparation, execution, and corrective action follow-up Monitor and analyze key quality metrics including first pass yield (FPY), defects per million opportunities (DPMO), scrap, and customer returns Develop and implement quality KPIs and dashboards specific to SMT, PCBA, and test processes Collaborate with Production, Process Engineering, Test Engineering, Supplier Quality, and Customer Quality teams to resolve quality issues Establish and maintain standard operating procedures (SOPs), work instructions, and quality documentation for SMT lines Lead cross-functional teams in problem-solving activities related to solder defects, component placement, and test failures Support new product introduction (NPI) processes including DFM/DFA reviews, process validation, and pilot builds Review and approve control plans, PFMEA, and process validation activities for SMT and assembly processes Oversee quality performance of SMT processes including stencil printing, pick-and-place, reflow, AOI, ICT, and functional testing Manage customer complaints and ensure timely resolution with effective corrective actions Serve as a key point of contact for customer quality escalations, audits, and technical discussions Oversee supplier quality performance for electronic components and PCB suppliers in partnership with Supply Chain Drive incoming, in-process, and final inspection strategies including AOI, X-ray inspection, and visual inspection standards Implement and maintain statistical process control (SPC) and data-driven decision-making across SMT lines Train and mentor team members on IPC standards, quality tools, and electronics manufacturing best practices Ensure compliance with IPC standards such as IPC-A-610 and J-STD-001 Identify risks within SMT processes and implement controls to prevent defects such as solder bridges, tombstoning, and insufficient solder Support digitalization and automation of quality systems including MES and traceability systems Partner with leadership to define quality strategy and long-term improvement roadmap for electronics manufacturing Lead containment activities and rapid response efforts for major quality issues impacting production or customers Other Duties as assigned