About this role
Salary: £30,000 - 32,000 per year
Requirements: Minimum 2 years experience in an IT Support, Service Desk or 2nd Line Support role.Strong knowledge of Microsoft Windows environments.Commercial experience with Microsoft 365, Active Directory, Azure, Microsoft Intune, Windows Server, Group Policy, DNS and DHCP.Experience troubleshooting desktop, hardware and networking issues.Excellent communication and customer service skills.Ability to prioritise workload and manage multiple support requests.Full UK Driving Licence and access to your own vehicle.Desirable: VMware or Hyper-V experience.Desirable: VoIP or IP Telephony experience.Desirable: Endpoint Security solutions experience.Desirable: iOS and Android device management experience.Desirable: Linux or macOS exposure.Desirable: Manufacturing or industrial environment experience. Responsibilities: Deliver 1st and 2nd Line IT support to users across multiple sites.Manage incidents and service requests through to successful resolution.Install, configure and maintain desktops, laptops, printers, scanners and mobile devices.Support Microsoft 365, Azure and Intune environments.Administer Active Directory, Group Policy and Windows Server.Troubleshoot hardware, software and networking issues.Support VPN, Wi-Fi, DNS and DHCP environments.Assist with IT infrastructure upgrades and business improvement projects.Maintain accurate documentation and asset records.Deliver a high level of customer service to users across the business. Technologies: Active DirectoryAndroidAzureHardwareHyper-VSupportLinuxmacOSMicrosoft 365Microsoft IntuneMobileSecurityVPNVMwareWindowsiOSOffice 365Cloud More:
We are a well-established manufacturing business with an internal IT team, based in Whitefield and Royton, Greater Manchester. We offer a secure permanent full-time position with a competitive salary of £32,000+ DOE, flexibility for the right individual, exposure to modern Microsoft technologies including Azure and Intune, and the opportunity to work on infrastructure and IT improvement projects. Youll join a friendly, collaborative team with genuine opportunities for technical development and career progression while supporting users across office, warehouse and manufacturing environments.
last updated 29 week of 2026