About this role
Salary: £? - ? per year
Requirements: Strong ITSM / Service Management backgroundSolid experience with ITIL processesProven Scrum Master experienceStrong stakeholder management skillsStrong JIRA experienceHigher Education / SITS experience is a bonus Responsibilities: Oversee day-to-day IT application service operationsManage incidents, problems, changes, and service performanceMaintain reporting and ensure ITIL complianceCoordinate with technical teams, vendors, and stakeholdersFacilitate Scrum ceremonies and remove delivery blockersCoach teams on Agile best practiceSupport backlog refinement and future sprint planning Technologies: SupportITILITSMJIRA More:
We are hiring a Service Manager / Scrum Master to support a HE platform, working across key application workstreams. This is a 50/50 split between Service Management and Scrum Master responsibilities, ideal for someone who can combine operational service delivery with agile leadership and deliver change. The role is a 6-month contract at £500 per day inside umbrella, offered as hybrid in Sheffield or remote, with an ASAP start and interviews to be arranged quickly.
last updated 29 week of 2026