About this role
Salary: £36,000 - 42,000 per year
Requirements: Experience in 1st / 2nd line IT supportExperience with Windows ServerExperience with Active DirectoryExperience with Microsoft 365Experience with Azure Entra IDExperience with Microsoft IntuneNetworking knowledge, including DNS, DHCP and TCP/IPExperience with VPNs and firewallsHardware deployment and troubleshooting experienceExcellent customer service and communication skills Responsibilities: Provide 1st and 2nd line IT support to internal usersBuild, deploy and configure Windows devicesSupport Microsoft 365, Active Directory and Azure Entra IDWork with Microsoft Intune and endpoint managementGet involved in infrastructure improvements and IT projectsSupport networking, servers and office technologyHelp improve security, compliance and system resilienceAssist with hardware installations and data centre activitiesWork within ITIL best practiceCollaborate with an experienced internal IT team Technologies: Active DirectoryAzureCloudHardwareSupportITILMicrosoft 365Microsoft IntuneSecurityTCP/IPWindowsOffice 365 More:
We are a leading software company based in Bedford, offering a hybrid working model with 1 to 2 days per week in the office. We are recruiting for an IT Support Specialist to join our internal technology team and play a key role in modernising infrastructure, improving security, rolling out new technologies and shaping the future of our IT environment. We offer a salary of £36,000 to £40,000, an excellent benefits package, a modern Microsoft technology stack, exposure to cloud and enterprise technologies, genuine project work alongside day-to-day support, clear development opportunities and a friendly, collaborative technology team.
last updated 29 week of 2026