About this role
Salary: £? - ? per year
Requirements: Proven experience as a Business Analyst, with broad exposure across HR systems, directory services, and/or identity and access management platforms rather than deep specialism in just one area.Strong requirements-gathering, process mapping, and documentation skills, including BRDs, process flows, data mapping and lineage documents, and current/target-state diagrams.Working knowledge of PowerBI, sufficient to interpret and specify reporting and dashboard requirements.Working knowledge of SQL and relational databases, sufficient to interrogate data and validate findings with technical teams.Solid understanding of how identity data moves and is governed across HR systems, identity management platforms, and directory services.Excellent attention to detail with strong analytical and problem-solving abilities, and comfort working across unfamiliar systems.Experience translating business requirements into technical specifications for data mapping, provisioning, and dynamic content delivery.Excellent stakeholder management and communication skills across technical and non-technical audiences, and across HR, IT, and business functions.Demonstrated ability to manage multiple concurrent priorities across different systems and domains, and work autonomously in a fast-paced environment.Familiarity with Microsoft Graph and API-based data integrations, sufficient to scope requirements alongside engineering teams. Responsibilities: Analyse end-to-end processes and data flows across HR systems, identity governance platforms, and directory services to understand current-state operations and identify gaps.Gather, document, and prioritise business and functional requirements across a range of identity and access initiatives.Act as the primary liaison between business stakeholders, HR, and engineering and technical teams, translating requirements into clear specifications.Assess and document how identity attributes are created, transformed, and consumed across the HR-to-directory lifecycle.Partner with technical teams to ensure PowerBI dashboards and database reports reflect current data and evolving requirements across systems.Support the definition of consistent identity data standards for employees, contractors, non-human accounts, and store colleagues across domains.Identify data integrity issues, process gaps, and control weaknesses across HR, Active Directory, and identity platforms, and recommend improvements.Produce process documentation, requirement specifications, data mapping documents, and current and target-state process maps to support knowledge sharing and audit readiness.Facilitate workshops and stakeholder sessions across HR, IT, security, and business teams to capture requirements, agree scope, and validate solutions.Track and report on progress against requirements, ensuring traceability from requirement to delivery.Work across concurrent initiatives spanning different systems and domains as priorities shift within the Identity and Access roadmap. Technologies: APIActive DirectorySupportSQLSecurity More:
We are seeking a talented and detail-oriented Business Analyst to join our Identity and Access team, bringing broad analytical capability across HR systems, directory services, and identity platforms. This is a hybrid contract role based in central London, working three days per week onsite, initially for six months. The role focuses on improving how identity data flows and is governed across our identity ecosystem, supporting initiatives across employee, contractor, non-human, and store colleague domains. The position sits inside IR35.
last updated 29 week of 2026