About this role
Salary: £28,000 - 35,000 per year
Requirements: Strong working knowledge of Microsoft 365 and Office apps, including Outlook, Teams, OneDrive, Word, and ExcelExperience with Windows OS installation and software configurationFamiliarity with troubleshooting tools such as Event Viewer and Command PromptExcellent communication skills with a customer-focused approachAbility to take ownership of issues and see them through to resolutionA full UK driving licence and access to your own vehicle are essential due to the office location Responsibilities: Provide efficient and professional remote IT supportManage and resolve support tickets within agreed SLAsConfigure and maintain Microsoft 365 environments, including Exchange, SharePoint, Azure AD, and Endpoint ManagerInstall and configure Windows 11 and mobile devicesTroubleshoot a wide range of technical issues, including email and client configurationMaintain accurate documentation of work carried outPromote and adhere to cyber security best practices Technologies: AzureExcelSupportMicrosoft 365MobileSecuritySharePointWindowsOffice 365Cloud More:
We are a growing and forward-thinking business, and we pride ourselves on delivering exceptional service to clients across a range of sectors, including care and legal. This is an excellent opportunity to join our dynamic support team in a 1st/2nd Line IT Support Engineer role. We offer a company pension scheme, private healthcare and dental cover, 25 days holiday plus bank holidays, a car and phone allowance, a cycle-to-work scheme, and regular company events.
last updated 29 week of 2026