About this role
Skill required: Talent & HR Practice - HR Analytics Designation: Delivery Operations Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? As a Delivery Lead, you will be accountable for overseeing the end-to-end delivery of standard and ad-hoc reports within and outside client systems (e.g., Workday). You will manage a team of reporting professionals, ensuring timely, accurate, and high-quality deliverables. The role requires a strong blend of leadership, client engagement, and hands-on technical expertise in MIS Reporting and Excel-based solutions. You will drive continuous improvement, foster team capability, and ensure reporting outputs are aligned with business and client objectives. What are we looking for? •Relevant years in reporting / analytics delivery •• Bachelor’s degree (B.A / B.Com / B.Sc / B.Tech or equivalent). •"Must be open to Australian shift timings: (9 am to 5 pm) Australian time" Mandatory: MIS Reporting, Advanced MS Excel, Email Writing Skills, Analytical & Problem-Solving Skills, Strong Verbal Communication, Stakeholder & Operations ManagementPreferred: HR Domain Knowledge, VBA / PowerQuery Roles and Responsibilities: •"• Lead, mentor, and develop a team of Senior Delivery Specialists and Analysts • Ensure timely and accurate delivery of standard reports, dashboards, and client-defined outputs • Act as the primary escalation point for delivery risks and issues • Serve as the main liaison for client stakeholders on all reporting matters • Translate business requirements into scalable and sustainable reporting solutions • Drive automation initiatives using Excel, VBA, and PowerQuery to improve efficiency • Monitor SLAs, KPIs, and quality metrics for reporting deliverables • Champion root cause analysis (RCA) and preventive action implementation • Oversee development and maintenance of robust Excel-based MIS tools • Ensure adherence to SOPs, documentation standards, and version controls • Identify opportunities to standardize and scale reporting processes • Contribute to talent planning, capability building, and succession planning"
Any Graduation
About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.