About this role
Salary: £50,000 - 75,000 per year
Requirements: Very strong technical skills in all aspects of IT and AV supportHands-on experience supporting C-Level executivesExceptional level of customer service and confidentialityFlexibility regarding duties and hours of work, including occasional out-of-hours work for high-profile events or visitsShift cover where requiredIntermediate proficiency in ServiceNowAdvanced proficiency in Microsoft Office SuiteAdvanced proficiency in Apple macOS managementAdvanced proficiency in cross-team collaboration Responsibilities: Provide support for IT and AV-related queries and troubleshooting for MD and WG usersDrive incident and outage resolution and communicationUse tools including ServiceNow and ensure SLAs are metAssist with backend administration, including asset tagging, auditing, and disposalsMaintain data retention practices Technologies: BackendSupportmacOSServiceNowAICloud More:
We are looking for a Technical and AV Support Analyst based in London, Fenchurch Street. You will have the opportunity to work independently, become a subject matter expert in IT and AV troubleshooting, and contribute in team discussions as we collaborate to provide solutions to work-related problems. We offer a competitive basic salary and an extensive benefits package that includes 25 days of vacation per year, private medical insurance, and three days of leave per year for charitable work of your choice. We are committed to flexibility and mobility to deliver first-class services. We are a leading global professional services company helping organizations build their digital core, optimize operations, accelerate revenue growth, and enhance citizen services. Our culture is talent- and innovation-led, with a strong focus on technology, shared success, and creating 360 value.
last updated 36 week of 2026