About this role
What You Can Expect:
• Win, retain, and develop C & above customers through proactive “hunting” and relationship management. • Develop a strong and constantly refreshed pipeline of opportunities, maintained and reported via the company CRM (“Sugar CRM”), following corporate SOPs. • Conduct face-to-face sales meetings with prospects and customers, aligned with the schedule and strategy defined by inside sales and management. • Assess prospective accounts for profitability, strategic relevance, and fit within Rhenus Air & Ocean objectives. • Build rapport and trust with customers by understanding their business needs and industry challenges. • Collaborate with internal stakeholders (Product Teams, Station Management, Key Account Management) to ensure customer satisfaction and smooth onboarding. • Support the transfer of smaller (D-level) accounts to inside sales or other appropriate departments. • Ensure the proper handover of strategic accounts to the Key Account Management team when required. • Develop and implement strategies and tactics to meet and exceed sales and gross profit targets. • Monitor customer activity, including shipment volumes, lost clients, and retention measures. • Execute sales plans in line with the company’s annual growth plan. • Report all sales activity (Meetings, Contacts, Opportunities, Leads) accurately and on time in the CRM. • Participate in all sales trainings scheduled by Rhenus Air & Ocean and actively share best practices. • Recommend customer solutions based on strong industry and product knowledge. • Identify and manage opportunities and risks to safeguard Rhenus A&O’s business interests. • Maintain high standards of compliance and professionalism, adhering to all internal policies and country regulations.
What You Bring:
• Requires a minimum of 1-3 years field sales in freight forwarding or two years of operational experience. • Good working knowledge of freight forwarding services, including ocean and air, freight (import & export), consolidation.
• Demonstrated competence in conflict management, decision making and strategic planning. • Strong hunter mentality / good communication and interpersonal skills/Outstanding negotiation skills. • Ability to think out of the box (Entrepreneur). • Strong work-ethic and integrity. • Native Spanish. Willingness to travel as well as fluency in written and spoken English.