About this role
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
【Key Activities】
• Demand signal generation & publication (Create and publish the consensus demand plan by creating segmentation statistical forecasts and updating it on exception basis (promotions, etc.) • Forecast performance management (Track and improve forecast accuracy and bias) • Forecast error & volatility root-cause analysis (Perform forecast error drivers on commercial events, bias, seasonality, lifecycle) 【Decision Rights】
• Baseline forecast approach (the statistical method/parameters, segmentation, and how the regional baseline is generated and published for refinement) • How the commercial input gets quantified, and how assumptions are documented • Which demand shifts/volatility drivers require S&OP attention (scenario needs, impacts, confidence level) 【Escalation Triggers】
• Demand shift creates a material supply gap needing cross-functional trade-offs • Demand changes outside agreed thresholds or assumptions are disputed 【Key Stakeholders & Interface Purpose】
• Commercial: Align market inputs and assumptions (promos, tenders, lifecycle) to publish the consensus demand plan and reduce ad-hoc forecast churn
• S&OP: Provide the monthly demand submission (assumptions + scenarios) and support trade-off discussions; lock the demand plan at cutoffs for decisioning
• S&OE: Receive confirmed 0–3 month demand changes and feed back execution learnings (pull-ins/cancels) to improve forecast quality
• Supply planners: Share demand shifts and volatility drivers that change feasibility; validate lifecycle/ramp assumptions for constrained products
• Analytics: Align KPI definitions and standard views for forecast accuracy/bias and variance analysis; use dashboards as the single source for performance reviews
【Inputs】
• Baseline history / demand signals (shipments/ orders/POS where applicable
• Promo & commercial event calendar + market intelligence
• Product lifecycle signals (phase-in/phase-out) as available
【Outputs】
• Consensus demand plan + documented assumptions/drivers
• Forecast performance view (accuracy/bias/volatility drivers) + actions
• Scenarios for S&OP (base/upside/downside; risks/opportunities)
【Key KPIs owned】
• Statistical forecast accuracy
• Forecast value add vs statistical forecast
• Forecast bias
• Forecast stability (week by week change)
【What you will bring to Alcon】
• Bachelor's degree in Supply Chain, Business, Operations Management, Engineering, or a related field. • 3 years of experience in Supply Chain Planning, Demand Planning, or a related planning function. • Experience in demand forecasting, forecast management, and inventory planning. • Strong analytical skills with the ability to interpret data, identify trends, and manage forecast volatility. • Effective communication and stakeholder management skills, with the ability to collaborate across commercial, supply chain, and regional teams. • Proficiency in planning systems and data analysis tools; experience with SAP or IBP is a plus. • Experience in Medical Device, Consumer Health, FMCG, or related industries is preferred. • Ability to work in a fast-paced, matrix environment and manage multiple priorities across APAC markets.
【Why join Alcon?】
• Join a global leader with a rich history of innovation and excellence in eye care. • Be part of a collaborative and supportive team culture that values diversity and inclusion. • Enjoy a competitive compensation package and opportunities for career advancement. • Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
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