About this role
- Handle customer queries through calls or banking operations. - Monitor and investigate credit card fraud transactions. - Analyze fraud alerts and take appropriate action. - Maintain accurate records and follow compliance guidelines. - Coordinate with internal teams to ensure timely issue resolution. - Deliver quality customer service while meeting process targets.
Any Bachelor's Degree. - Freshers and experienced candidates are welcome to apply. - Good communication skills in English. - Knowledge of Hindi & Tamil or Malayalam & Tamil will be an added advantage (based on the process). - Basic computer knowledge and attention to detail. - Willing to work in rotational shifts (as applicable).
Any Bachelor's Degree. - Freshers and experienced candidates are welcome to apply. - Good communication skills in English. - Knowledge of Hindi & Tamil or Malayalam & Tamil will be an added advantage (based on the process). - Basic computer knowledge and attention to detail. - Willing to work in rotational shifts (as applicable).