As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it’s your career and ‘It’s yours to build’ which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self. The opportunity : Senior Project Consultant - PAS WKFA - National - CNS-PC-Talent - Hyderabad National : National comprises of sector agnostic teams working across industries for a well rounded experience. CNS-PC-Talent : At EY, People Consulting professionals help clients' in strategically aligning their people agenda with broader business goals. By placing Humans@Center of the transformation journey, we help organizations drive sustainable change through the power of their workforce. Our approach enables clients to reimagine their future workforce—ensuring they have the right talent, with the right skills, in the right roles, at the right cost—ultimately turning their people strategy into a competitive advantage. The key fields of play are: Organization and Workforce Transformation- Integrated approach to align business and workforce strategies with current and future operating models by applying capabilities such as scenario modelling, org design, workforce planning & analytics as well as talent strategy, leveraging our proprietary, award-winning EY Organization & Talent Hub. Change Experience & Learning - Working with clients to define the new Workforce Experience including New Ways of Working (Agile, Design Thinking, Digital, Problem Solving, Collaboration) as well as accelerated adoption through our digitally-enabled Change Experience tracked via Change Insights and Digital Learning via our EY Noggin Labs platform. Purpose, Culture and Leadership - Align leadership and cultural programs with clients’ business strategy, purpose and operating model, adapting to the changing needs of their customers and building modern leadership and talent capabilities to drive efficiency and innovation. HR Transformation, Systems and Rewards - Re-imagining and digitizing the HR function, including HR strategy, HR service delivery model, HR cloud technology as well as transforming employee policies and rewards to align with business and individual objectives. Job Role: HR Managed Services – Hire to Retire Consultant Job Type: 12 months Fixed-term employment, with extended extensions and potential for permanent role Location: Bengaluru Mode: Hybrid - 3 days a week Work from Office (Divyasree Chambers) Shifts: Flexible to support US and Europe time zones Role Requirement: We are seeking an experienced HR Operations professional (7–10 years) with strong exposure to global service delivery, team management, and client/stakeholder engagement. The ideal candidate will bring deep expertise in Hire-to-Retire (H2R) processes, hands-on experience with HRIS and case management platforms, and a strong delivery and ownership mindset. This role requires the ability to manage operations end-to-end, lead teams, and contribute to process transformation, reporting, dashboards, and technology-enabled improvements in a client-facing environment. Key Responsibilities: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Manage end-to-end HR operations across global regions, covering Hire-to-Retire (H2R) processes such as Recruitment Administration, Onboarding, Offboarding, Employee Data, Time & Attendance, Compensation, and Case Management.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Lead and coach distributed teams, ensuring delivery against SLAs, quality standards, and process controls.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Serve as a key point of contact for clients and stakeholders, ensuring smooth service delivery and timely issue resolution.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Drive operational excellence through standardization, governance, and continuous improvement initiatives.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Utilize HRIS and case management platforms to manage transactions and streamline workflows.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Support transformation initiatives including reporting, dashboards, automation, and digital enablement (AI/workflows).</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Manage transitions and stabilization phases to ensure seamless onboarding of processes.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Track performance metrics, identify risks, and implement mitigation actions proactively.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Maintain process documentation, support audits, and ensure compliance with policies and data governance standards.</li> <li style="color:black;margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Contribute to client deliverables such as RFP responses, solution decks, and transition documentation.</li> </ul> Skills and Attributes for Success: <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Strong expertise in Hire-to-Retire (H2R) processes, including onboarding, offboarding, employee data management, time & attendance, compensation, and case management.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Proven experience in global HR Operations (7–10 years/3-5 years based on qualification), including at least 3 years in people or program management roles.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Hands-on experience with HRIS platforms (e.g., SAP SuccessFactors, Workday, Oracle HCM) and case management tools (e.g., ServiceNow, Zendesk, Microsoft solutions).</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Strong understanding of service delivery frameworks including SLA/KPI management, governance, transitions, and continuous improvement.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Advanced proficiency in MS Excel and Microsoft 365 tools for data analysis, reporting, and documentation; Power BI exposure preferred.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Experience in reporting, dashboards, and MIS to support data-driven decision-making.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Exposure to automation and digital tools (e.g., AI-enabled tools, workflows, PowerApps preferred).</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Experience in solutioning, RFP responses, and client-facing deliverables.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Strong stakeholder management, communication, and presentation skills, with exposure to global clients.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Strong analytical mindset with the ability to identify risks, gaps, and improvement opportunities.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Self-driven, detail-oriented, and capable of managing teams, clients, and operations independently.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">High client centricity and ability to handle sensitive HR matters with professionalism.</li> </ul> Experience & Qualifications: <ul style="margin-bottom:0.0cm;margin-top:0.0px"> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Bachelor’s degree in HR, Business, or related field with 7–10 years of experience or MBA in HR / Business with 3–5 years of relevant experience.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">3–5 years of experience in HR Shared Services, HR Operations, or Managed Services environments with global exposure.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Experience supporting US and/or EU clients with understanding of regional HR processes and compliance.</li> <li style="margin:0.0cm 0.0cm 8.0pt 0.0px;line-height:115%;font-size:8.0pt;font-family:arial, helvetica, sans-serif">Hands-on experience with HRIS platforms and case management tools, along with strong Microsoft 365 capabilities for reporting and deliverables</li> </ul> What we look for People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful, and able to sustain positive energy, while being adaptable and creative in their approach. What we offer Fuelled by the brilliance of our people, EY has emerged as the strongest brand and the most attractive employer in our field, with market-leading growth over competitors. Our people work side-by-side with market-leading entrepreneurs, game-changers, disruptors, and visionaries. As an organization, we are investing more time, technology, and money than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills, and opportunities. EY is equally committed to being an inclusive employer, and we strive to achieve the right balance for our people—enabling us to deliver excellent client service while allowing our people to build their careers as well as focus on their wellbeing. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in shaping the future with confidence. Apply Now

Senior Project Consultant - PAS WKFA - National - CNS-PC-Talent - Hyderabad (Hyderabad, IN, 500032) @ EY Global Services

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