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Consulting - Healthcare - General Provider, Revenue Cycle - Senior Manager (Chicago, IL, US, 60606) @ EY Global Services

Chicago, Illinois, USOnsiteFull-time
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<div> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Location: Anywhere in Country</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, we’re all in to shape your future with confidence.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</span></p> </div> <div> </div><p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Today’s healthcare environment is undergoing rapid transformation. Healthcare organizations are navigating increasing financial pressure, evolving reimbursement models, workforce challenges, rising consumer expectations, and the accelerating adoption of technology and artificial intelligence. As a Senior Manager within our Health consulting practice, you’ll work with healthcare providers, healthcare services organizations, and private equity clients to transform revenue cycle operations, improve financial and operational performance, enhance the patient financial experience, and build more efficient, technology-enabled operating models.<strong><br><br></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>The opportunity </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY’s Health consulting practice is expanding its Revenue Cycle capabilities at a time when healthcare organizations are rethinking how revenue cycle operations are designed, delivered, and enabled by technology. As a Senior Manager, you will play a key leadership role in this growth, working with leading health systems, academic medical centers, physician enterprises, healthcare services organizations, and private equity investors and their portfolio companies to solve complex challenges, lead enterprise transformations, and drive measurable financial and operational outcomes.</span><br><br></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">This is an opportunity to do more than manage engagements. You will help shape new solutions, grow client relationships, develop high-performing teams, and build the next generation of revenue cycle transformation capabilities leveraging AI, automation, advanced analytics, and modern operating models.<strong> <br><br></strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Your key responsibilities </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">As a Senior Manager in our Health consulting group, you’ll spend most of your time working with healthcare providers, healthcare services organizations, and private equity clients to assess, design, and implement revenue cycle transformation initiatives that improve financial performance, operational efficiency, and the patient experience. Responsibilities will include:</span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Serve as a senior engagement leader for complex revenue cycle transformation programs across integrated health systems, academic medical centers, physician enterprises, healthcare services organizations, and private equity portfolio companies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Advise executive stakeholders, including CFOs, Chief Revenue Officers, Revenue Cycle leaders, operating executives, and private equity sponsors on financial and operational improvement strategies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead large-scale initiatives spanning patient access, financial clearance, utilization management, HIM and coding, clinical documentation improvement, charge capture, revenue integrity, claims operations, denials management, underpayments, cash acceleration, and patient financial services.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Design and oversee enterprise transformation strategies focused on improving margin performance, reducing administrative friction, strengthening reimbursement outcomes, and enhancing the patient financial experience.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead integrated, multidisciplinary teams across the U.S. and EY’s global delivery network, bringing together the right capabilities, experience, and resources to deliver complex client transformations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Direct multiple workstreams while maintaining accountability for delivery excellence, measurable client outcomes, engagement economics, and executive stakeholder alignment.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead executive steering committees, operational governance forums, and strategic decision-making discussions with client leadership teams.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Drive technology-enabled transformation involving AI, automation, advanced analytics, workflow redesign, EHR optimization, and modern operating models.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop transformation roadmaps, business cases, implementation plans, governance structures, and performance management frameworks that translate strategic priorities into measurable outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Identify and cultivate new business opportunities within existing and prospective client relationships, helping expand EY’s footprint across healthcare organizations and private equity portfolios.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Play a leadership role in business development activities, including account strategy, opportunity shaping, proposal development, solution design, executive presentations, relationship cultivation, and strategic pursuits.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Contribute to practice growth through solution innovation, market development, thought leadership, recruiting, mentorship, and internal leadership initiatives.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Build and mentor high-performing teams while fostering an inclusive, collaborative, and performance-oriented culture.<strong><br><br><br></strong></span></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Skills and attributes for success </strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to lead complex, multi-workstream revenue cycle transformation programs and translate strategic objectives into executable plans and measurable outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong executive presence and the ability to build trusted relationships with senior healthcare leaders and private equity stakeholders.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">An entrepreneurial mindset and desire to contribute to the continued growth and evolution of our Revenue Cycle practice by bringing forward new ideas and translating them into differentiated solutions and market opportunities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to lead and motivate integrated, multidisciplinary teams across the U.S. and EY’s global delivery network, bringing together the right capabilities and expertise to meet client needs.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Deep understanding of healthcare provider operations and the financial, operational, technology, and workforce challenges affecting the revenue cycle.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to think beyond traditional consulting approaches and combine operational expertise with technology, automation, analytics, AI, and new operating models.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to operate across the full lifecycle of an opportunity, from identifying a client need and shaping the solution through delivery and realization of measurable outcomes.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to work across organizational and capability boundaries, collaborating with diverse teams and bringing the best of EY to solve complex client challenges.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong analytical, problem-solving, communication, presentation, and stakeholder management skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ability to manage engagement economics, delivery risk, quality, timelines, and client expectations across complex engagements.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Commitment to developing people, creating opportunities for others, and building high-performing teams within a collaborative and inclusive culture. </span><br><br></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>To qualify for the role, you must have </strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A bachelor’s degree and approximately 10 or more years of relevant work experience, or a graduate degree and approximately 7 or more years of relevant work experience.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Significant experience in healthcare consulting, provider operations, or revenue cycle leadership roles.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Demonstrated experience leading complex, enterprise-scale revenue cycle transformation engagements or initiatives for hospitals, health systems, academic medical centers, physician enterprises, and healthcare services organizations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Deep experience across one or more core revenue cycle domains, including patient access, financial clearance, utilization management, coding, clinical documentation improvement, charge capture, revenue integrity, billing, claims management, denials, underpayments, and patient financial services.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience serving as a senior advisor to healthcare executives on operational strategy, financial performance improvement, organizational transformation, and technology enablement.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven ability to lead multidisciplinary teams and complex programs, including teams operating across U.S. and global delivery models, while maintaining accountability for delivery quality, client outcomes, and engagement financial performance.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience supporting or leading business development activities, including opportunity identification, solution development, proposal development, executive presentations, and strategic pursuits.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Strong executive communication, presentation, analytical, and stakeholder management skills.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">A willingness to travel to meet client needs. </span><br><br></li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Ideally, you&apos;ll also have </strong></span></p> <ul type="disc"> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience with major healthcare technology platforms and ecosystems, including Epic, Oracle Health/Cerner, automation solutions, advanced analytics, and AI-enabled capabilities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience designing or implementing centralized, shared services, global delivery, managed services, or other alternative operating models.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience developing and implementing technology-enabled revenue cycle solutions involving AI, automation, analytics, or digital workforce capabilities.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience across both health system and physician enterprise revenue cycle operations.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience in an operational leadership role within a health system, physician enterprise, or other healthcare provider organization, bringing a practical understanding of the challenges of leading and sustaining transformation from within an organization.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience working with healthcare services organizations, private equity investors, or private equity portfolio companies.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Demonstrated experience contributing to practice growth through business development, solution innovation, thought leadership, recruiting, or talent development.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">An MBA, MHA, MPH, or other relevant advanced degree, or equivalent significant professional experience.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>What we look for </strong></span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We’re interested in passionate leaders with strong executive presence, deep healthcare expertise, and a desire to help transform how healthcare organizations operate. Successful candidates will combine revenue cycle subject matter expertise with the ability to lead complex transformations, build trusted client relationships, develop high-performing teams, and contribute to the continued growth and evolution of our Revenue Cycle practice.</span><br><br></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We look for leaders who are equally comfortable advising a healthcare executive, leading integrated U.S. and global teams, developing new solutions, and helping shape the future of technology-enabled revenue cycle transformation.</span></p><div> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>What we offer you</strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ey.com%2Fen_gl%2Fcareers&amp;data=05%7C02%7Cdeborah.compagner%40ey.com%7C41999b589ae04d7f6b8a08dd04d62e9a%7C5b973f9977df4bebb27daa0c70b8482c%7C0%7C0%7C638672040144488329%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=Mb96MEoh9R3oQ1cGLr73tEDtKTSUYCyfOhCZ%2BmMHY9w%3D&amp;reserved=0">more</a>.</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $150,400 to $343,600. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $180,500 to $390,500. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.</span></li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.</span></li> </ul> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Are you ready to shape your future with confidence? Apply today. </strong></span><br><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY accepts applications for this position on an on-going basis.<strong> </strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">For those living in California, please click <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.ey.com%2Fen_us%2Flegal-and-privacy%2Ffair-chance-ordinance&amp;data=05%7C02%7CKatie.Fusco%40ey.com%7Ca854c911111641604b1908dcbae61395%7C5b973f9977df4bebb27daa0c70b8482c%7C0%7C0%7C638590744554256267%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=OMroKPwn6YEFe32dLGrEivljaobbnMbqSwp4tFRvnfc%3D&amp;reserved=0">here</a> for additional information.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>EY | Building a better working world</strong></span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. </span></p> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at <a href="mailto:[email protected]">[email protected]</a>.</span></p> </div>

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