About this role
<p>Job Description</p> <p> </p> <p>Identifying sales opportunities.</p> <p>Answering inbound calls timeously and making required outbound calls</p> <p>Co-ordination of own administration</p> <p>Identifying sales opportunities</p> <p>Maintaining accurate details and statistics of all queries</p> <p> </p> <p>Key purpose</p> <p> </p> <p>This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.</p> <p>The successful individual will be required to conduct Discovery Insure telesales.</p> <p> </p> <p>Key Outputs</p> <p>The successful individual will be required to perform on, but not limited to the following key outputs:</p> <p>• Achieve Insure Sales target</p> <p>•Communication to members telephonically via fax and email</p> <p>•Attending to general administration</p> <p>•Conduct Financial Needs Analysis</p> <p>• Achieve quality target</p> <p>•Overcome objections</p> <p>•Adhering to service level agreements</p> <p> </p> <p>Personal attributes and skills</p> <p> </p> <p>The successful individual will be required to demonstrate the following competencies:</p> <p> </p> <p>• Target Driven</p> <p>•Team Player</p> <p>•Goal orientated</p> <p>•Self motivated</p> <p>•Ability to perform under pressure</p> <p>•Adapt to change</p> <p>•Persuasiveness</p> <p>•Resilience/Tenacity</p> <p>•Sound Time Management</p> <p>•Self managed</p> <p>•Attention to detail</p> <p>•Ability to learn quickly and apply knowledge</p> <p>•Speak fluently (accent neutral) English/Afrikaans</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Qualification & Experience</p> <p> </p> <p>• Matric</p> <p>• At least 2 years sales experience, preferably in an outbound telesales environment</p> <p>Minimum 2 years short-term product knowledge, Discovery Insure Knowledge is an advantage</p> <p>• PC literacy, email, word, excel</p> <p>•Tertiary qualification an advantage</p> <p>•NQF5 and RE5 qualification</p>