About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Summary</b></u></H2> </div><div><p>The Multi-Property Manager is responsible for overseeing the daily operations of multiple residences. This includes managing household staff, coordinating facilities and maintenance, ensuring adherence to Household protocols, and acting as the central point of communication between the Family and household teams.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 1</b></u></H2> </div><div><p><strong>Household Management </strong><br>• Supervise and manage household staff across all properties. <br>• Develop staff schedules, training programs, and performance evaluations. <br>• Ensure smooth day-to-day operations, maintaining world-class standards. <br><br><strong>Facilities & Operations </strong><br>• Oversee property maintenance, repairs, and upgrades. <br>• Manage budgets, procurement, and inventory for household supplies. <br>• Ensure compliance with safety, hygiene, and security protocols. <br><br><strong>Protocol & Guest Services </strong><br>• Implement Household protocols for staff conduct, guest reception, and event <br>management. <br>• Coordinate formal and informal events with cultural and diplomatic etiquette. <br>• Liaise with external vendors, contractors, and service providers. <br><br><strong>Administration & Reporting </strong><br>• Prepare regular reports on household operations, staffing, and expenditures. <br>• Act as the primary point of contact between the Family and household staff. <br>• Maintain confidentiality and discretion in all matters. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Responsibilities 2</b></u></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Additional Responsibilities 3</b></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Knowledge & Skills</b></u></H2> </div><div><ul> <li> <p><strong>Luxury Household & Estate Management</strong> Deep understanding of managing multiple high‑profile residences, including staff supervision, service standards, and operational protocols.</p> </li> <li> <p><strong>Leadership & Staff Development</strong> Strong ability to lead diverse household teams, implement training programs, and conduct performance evaluations to maintain world‑class service.</p> </li> <li> <p><strong>Facilities & Operations Oversight</strong> Expertise in property maintenance, procurement, budgeting, and compliance with safety, hygiene, and security standards across multiple properties.</p> </li> <li> <p><strong>Protocol & Cultural Sensitivity</strong> Knowledge of household protocols, diplomatic etiquette, and cultural awareness to manage formal/informal events and guest services discreetly.</p> </li> <li> <p><strong>Confidentiality & Discretion</strong> Proven ability to handle sensitive information with the highest level of confidentiality, ensuring trust and integrity in all matters.</p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Job Experience</b></u></H2> </div><div><p>• Proven experience in managing luxury estates, palaces, or high-profile households. <br>• Strong knowledge of UHNWI household protocols and international hospitality standards. <br>• Excellent leadership, communication, and organizational skills. <br>• Ability to handle sensitive information with utmost discretion. <br>• Flexibility to travel internationally as required. <br>• Fluency in English; Arabic language skills are an advantage. </p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Competencies</b></u></H2> </div><div><div>Agility</div><div>AI Fluency</div><div>Budget management L4</div><div>Build High-Performing Teams</div><div>Contract Management L4</div><div>Leadership</div><div>Multiple Stakeholder Management L4</div><div>Portfolio Management L4</div><div>Provide Direction</div><div>Quality</div><div>Regulatory Compliance & Risk Management L4</div><div>Resilience</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><u><b>Education</b></u></H2> </div><div><div>Bachelor's Degree in Business Administration or Facility Management</div><div>Master's degree in Hospitality or any related field</div></div></div></div>