About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: POSITION SUMMARY:
The incumbent in this position is responsible for maintaining a sanitary environment for food and beverage preparation and storage as well as provide clean service ware and utensils for the entire food and beverage operation.
ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
• Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service. • Hires, trains, motivates, evaluates, and manages food and beverage staff in order to ensure that team members receive adequate guidance and resources to accomplish established department objectives. • Develops, implements, and monitors department standards, guidelines, and objectives, and maintains other administrative processes such as budget and staffing to ensure proper planning and efficient operation of department. • Directs the maintenance of cleanliness of the back of the house areas, which include: main kitchen, storage areas, dumpster, loading dock, TDR, and washing areas. Manage general cleaning schedule so that the food service areas meet or exceed the health inspection requirements. • Assists in the maintenance of the inventory and coordination of the distribution of all big four items: china, glassware, linens and silver which also includes visual inspection to ensure cleanliness and safe transportation. • Controls equipment storage areas and the issuance of equipment for the Food & Beverage Department. • Attend and participate in meetings, completing follow-up as assigned. • Perform work regularly and predictably. • Responsible for cleaning and sanitizing work and public spaces. • Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
• Attend seminars when needed.
EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a completion of a High School Diploma or equivalent, and a minimum of three years’ experience as a Steward. Prior supervisory experience preferred.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
• Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission. • Must successfully pass background check. • Must successfully pass drug screening. • Must be at least twenty-one (21) years of age. • Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
• Pertinent federal, state, and local laws, codes, and regulations. • Dish machine operation and assembly. • Prior janitorial cleaning experience. • Familiar with handling of cleaning chemicals and compounds and preferred deep cleaning methods. • Kitchen work and equipment usage; familiar with cleaning of all types of kitchen equipment. • Understanding of labor budgets and financial statements. • All operations of the Stewards’ Department. • Demonstrated organizational skills, budgeting experience and full understanding of financials.
ABILITY TO:
• Communicate clearly and concisely, both orally and in writing. • Be flexible to work varying shifts and time schedules as needed. • Deliver programs which create a service level of excellence for internal and external guests. • Tie training to the organization’s strategic goals. • Ability to communicate effectively with all levels of employees and outside contacts. • Review and comprehend all necessary documentation. • Inspect and maintain all areas for which responsible. • Stock and retrieve supplies as needed.