About this role
Deputy Chief Agency Experience Officer at Department of Administration. Location: Helena, Montana, United States. Role: leading strategy, overseeing operations, designing journeys Requirements: Executive leadership in customer experience, service design, IT service management, analytics-driven decision making, and cross-functional influence; experience managing helpdesk/customer success teams and setting SLAs. Category: Project and Program Management Seniority: Senior Level Tools: E-Verify Commitment: Full Time Workplace: Hybrid Languages: English