About this role
Education: Secondary (high) school graduation certificate. Work setting: Staff accommodation provided. Room and board provided. Hotel, motel, resort. Remote location. Relocation costs not covered by employer. Willing to relocate. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Exchange foreign currency. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service. Computer and technology knowledge: Word processing software. Central reservation system (CRS). Spreadsheet. Internet. MS Excel. Social Media. Microsoft Publisher. Transportation/travel information: Travel expenses not paid by employer. Public transportation is available. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure. Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player. Employment terms options: Early morning. Evening. Experience: 1 year to less than 2 years. Employment terms options: Shift. Flexible hours. Morning. Night. Day. Weekend. Overtime available. Financial benefits: Bonus. Other benefits: Free parking available. On-site housing options. Other benefits.